Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Excelente teléfono
on September 15, 2025
Posted by: Alejo03
[This review was collected as part of a promotion.] Cumple con todas mia expectativas mi experiencia con el celular ha sido muy buena
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone. Terrible financing experience.
on September 15, 2025
Posted by: Brian R
Verified Purchase:Yes
S25 Ultra is great. Affirm is another terrible story.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new features.
on September 15, 2025
Posted by: Love2shopShoes
[This review was collected as part of a promotion.] The AI is very good for photo editing. And to ask any kind of info.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from S22 ultra
on September 15, 2025
Posted by: Amberes
[This review was collected as part of a promotion.] Great device as always from Samsung
I bought this phone because as someone who loves technology, I like to always test out the new arrivals and play around with them. Granted, on paper, the S25 Ultra may seem like not a big upgrade from the S24 Ultra, once you use it, you'll realize that it is different enough. The weight is lighter, the screen is more comfortable to use without the slight curves. The battery life is amazing. I can actually go on almost 2 days without having to charge it. The speed is incredible. No lags or stutter. The in hand feel is amazing. All in all, I don't regret this purchase. Some people report having poor camera quality but I think they are just nitpicking and still salty that the upgrade was not something major from the S24 Ultra to the S25 Ultra. The camera is perfectly fine in my case. The reason why it didn't deserve a 5 star from my perspective is the price. It makes no sense that the S Ultra line up is getting so close to the price of a Fold series. Even if you can save a lot with deals and trade ins, the price gap should be a lot wider because at this point, nobody will want to buy the folds anymore as it has inferior specs and the screens on the S Ultra series are getting bigger and bigger.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone! Great specs!
on September 15, 2025
Posted by: Sethjames970
[This review was collected as part of a promotion.] I use this phone for everything! I love all of the Galaxy AI features! The Galaxy AI features for photos and the audio clean up is awesome.
I use this phone also for work and it handles my work apps and it runs them fast. Never a slowdown!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my S25 Ultra
on September 15, 2025
Posted by: CT33881
[This review was collected as part of a promotion.] It has been giving me over a day of battery life, works great with my Galaxy Watch Ultra. Updates are much faster than they used to be with only a reboot and wait a few minutes. Screen is viewable in bright sunlight. Camera takes amazing pictures. Galaxy AI works by integrating smoothly into the UI making it work smarter for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Every year they make a better Galaxy!
on September 15, 2025
Posted by: JohnThomas
[This review was collected as part of a promotion.] So I have had at least 10 of the Samsung Galaxy Flagship phones since the very first one and every single iteration is better.. they use better technology, better cameras, better screen, amazing battery - the battery on the s25 ultra is absolutely insane! It is the best battery that I have ever used on a phone! I don't charge my phone everyday; I use my phone a lot... whether that's for actual work, answering emails, taking pictures, scrolling on social media, you name it - and I am so happy with this device and with Samsung! And their built in AI is FIRE.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
✨️A Samsung a day, keeps the stress away
on September 15, 2025
Posted by: Sarafina
[This review was collected as part of a promotion.] The Ultra has made life so convenient. It's fully customizable for a quality user interface unique to you and your needs. The Galaxy AI features have been great for photo editing & quickly removing unwanted things like a fire hydrant or chair in the background, without having to upload the photo to pricey cloud storage first. The Samsung Galaxy S-Series is always my go to device over the simpleton phone options available on any other Android phone or OS device which are restrictive with their outdated menu & phone customization options. If you like to click around your phone to find ways it can enhance your life & organize tasks, the S25 Ultra will be that dream come true you wished existed. Enhance your life with Samsung & their Galaxy Watches as well, a perfect match!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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