Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
The S25 Sets a New Standard...
on September 18, 2025
Posted by: TechMaestroT
[This review was collected as part of a promotion.] The Galaxy S25 is easily the most impressive phone I have ever owned. From the moment I started using it, Galaxy AI has completely changed how I experience movies and sports. When I am watching a game, AI enhances the stream in real time by smoothing motion, sharpening detail, and even giving me quick insights without pulling me away from the action. For movies, it feels like having a mini theater in my hand with AI-powered optimization that adjusts everything from sound to visuals for the perfect viewing experience.
My favorite feature is the intelligent display. The way it adapts brightness, contrast, and refresh rate to match exactly what I am watching is incredible. It makes action scenes more thrilling and sports highlights crystal clear whether I am inside or outdoors.
Samsung has outdone itself with the S25. It is not just a phone, it is the ultimate entertainment partner powered by Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Posted by: Markis Allen
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
From the operating system, battery life, and camera, to the sleek design, light weight frame and smooth response. I could not imagine having any other phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely adore this model
on September 18, 2025
Posted by: JennW913
[This review was collected as part of a promotion.] The camera is the best I've had out of a galaxy yet. I get the functionality of my note but plus in my opinion as far as the rest of the phone is concerned. I'm a fan. I even occasionally enjoy the galaxy AI features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone it has a lot of fun and very p
on September 18, 2025
Posted by: LoveButterfly
[This review was collected as part of a promotion.] I love to take pictures with my awesome camera and videos and my grandchild love to use Ai to draw a beautiful pictures and she have a lot of fun, also I like to play my games in this phone its awesome experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra25 Superb in all aspects and still improving
on September 18, 2025
Posted by: mannwithasmile
[This review was collected as part of a promotion.] Have had it from when it was launched and still learning from the phone, the added features from my last S phone and now Ultrafied like a mini computer and more. So many features and love how it teaches me new things as getting older and staying informed is easier with a Samsung. Always helpful, insightful, and Samsung members always available for questions like round the clock!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bought the Galaxy S25 Ultra 512Gb (Unlocked)
on September 18, 2025
Posted by: Sammy fan
from San Francisco
Expertise:Intermediate
Verified Purchase:Yes
The Samsung retail portal was very beneficial. The product's description, including all of it's specs, and pictures to detail particulars like case color, were all clearly communicated. The flow through of the site was direct and easy to transact with. The trade-in value for my previous handset made the purchasing decision for a 'Galaxy S25 Ultra 512Gb (Unlocked)' straightforward.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5
S25 ultra
on September 18, 2025
Posted by: Emadeq
[This review was collected as part of a promotion.] Mention "Galaxy Al" in your review of a qualifying device and/or upload an original photo or video with your review for an additional entry.
But remove Bluetooth from s pen not a good option
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Dependable Phone That Just Works
on September 18, 2025
Posted by: TheJeebus
from United States
Expertise:Expert
I’ve been using Samsung phones for a while now, and they’ve always treated me well. My current one, the Galaxy S25 Ultra (Jade Green), has been solid so far.
The screen is gorgeous, super bright, and everything just feels smooth. Performance hasn’t let me down either—apps open quick, games run fine, and I don’t feel like I’m waiting on the phone. Battery life gets me through the day, and charging it up is fast enough that I don’t worry about being stuck without power.
The camera is probably my favorite part—it takes sharp pictures even at night, and I’ve caught myself reaching for it instead of my actual camera.
All in all, it’s just a dependable phone that does what I need without fuss. Samsung has kept me sticking around because their stuff just works, and this one feels like a step up again.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US