Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(27,195 Reviews)
Open Ratings Snapshot
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,322
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Upgrading from a Galaxy S23 to a S25
on September 19, 2025
Posted by: LarryS
from Las Vegas, Nevada
Expertise:Intermediate
Verified Purchase:Yes
I like it much better than the Galaxy S23 I had before, my wife also likes hers over the 23 model year. The S23 with the rounded up screen sat even or sometimes above my protective case which I think made my getting the phone out of my pocket do strange things, since the phone was reacting to me touching it. Also my wife likes the camera better, she used it two nights ago at a graduation for our grandson and the pictures were much better and easier to zoom. She also likes how the games play on the S25 vs. the S23, plus the pen works much better for her with her long nails.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
First time S series in 10 years
on September 19, 2025
Posted by: Hyperleans
[This review was collected as part of a promotion.] This phone is indeed the fastest phone I have ever had. It makes all other pale in comparison and the fact that out of the box comes the one UI 7 which in my opinion is very customizable on this model. The Galaxy AI integration is really cool to play with especially the photo rendering you will want to find out what everyone looks like in 3D. Sad the S-pen has lost its Bluetooth functionality but I guess not enough folks used it to that extent to be relevant. All in all I would say a solid phone my only touchiness is the camera o can't seem to tweak it right to get awesome photos and maybe I'm bias but the photos seem a bit over processed but nevertheless as a rookie photographer-osh they still look pretty good.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S25 Ultra!
on September 19, 2025
Posted by: Grandma Dee
from Michigan
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone. I upgraded from an S21. The first thing I noticed is the battery life, I can go much longer before charging and it reaches a full charge quickly. I am an older adult but had no issues activating and transferring everything myself in about 20 minutes.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great display
on September 19, 2025
Posted by: Pcrock
[This review was collected as part of a promotion.] I loved the initial interaction with the phone. Having been a samsung user for quiet a while they have completely got this one correct. I also loved the new Galaxy AI. I have been using "Galaxy AI" and the recent versions have become so much better. Back about the phone it feels looks and is premium. Love yhe design and the weight.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply beautiful device with the GOAT camera!
on September 19, 2025
Posted by: AlisonWonderland1128
[This review was collected as part of a promotion.] Galaxy AI is so amazing and helpful. The camera is the GOAT. I took a pic of the moon zoomed in, and you could see every single crater on it's surface. Beautiful phone. Samsung hit the mark... AGAIN!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best product ever
on September 19, 2025
Posted by: Cav3kitt3n
[This review was collected as part of a promotion.] I can do all my streaming, gaming, graphics designs all in one small device where ever I go! My phone is convenient and does everything I need. The AI is great. Helps with creating images and what not for my graphics. I absolutely love my Galaxy!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy is great
on September 19, 2025
Posted by: 4mykids
[This review was collected as part of a promotion.] This phone is light weight and the features are great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is speedy and reliable
on September 19, 2025
Posted by: RYKERS
[This review was collected as part of a promotion.] This phone came with Galaxy AI, an awesome camera. Super fast and user-friendly.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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