Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Camera Review
on September 20, 2025
Posted by: Rahul918
[This review was collected as part of a promotion.] The camera on this is much better than the s23 Ultra I used before
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love thr features on this phone, well put togeth
on September 20, 2025
Posted by: Hawkeye268
[This review was collected as part of a promotion.] The ai feature is exceptional i really love it but I think some features need to be updated
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung forever
on September 20, 2025
Posted by: iBDevil
[This review was collected as part of a promotion.] Not much to say but I love my samsung devices ben a samsung user and I love it i love the feel the phone has and everything in it the cameras and all the customization you are able to do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with Amazing camera and other cool fea
on September 20, 2025
Posted by: Skeletor
[This review was collected as part of a promotion.] I have always loved the cameras on the Galaxy S series phones and the 25 ultra is no exception. I'm not even that good at taking pics and they still come out awesome. Tons of other features... some that I may never use. Galaxy AI is one of those. I'm not a fan of AI so I choose not to explore it's options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything you want and need
on September 20, 2025
Posted by: ZenMonkey760
[This review was collected as part of a promotion.] Love this phone. With Galaxy AI, this phone is amazing. Great camera, fast operation, lots of storage. Great screen and all the features of a flagship model.
Value
5
Written by a customer while visiting Samsung US
Posted by: Leshe
Expertise:Intermediate
Verified Purchase:Yes
The phone has been okay so far but I've been experiencing glitches I'm not sure why when I go into my email and come out of an email it glitches , when pressing Google meeting it glitches. The phone has been having freezing episodes of apps, seems this phone isn't compatible for uploading video to a app I consistently used when I had the s21 so the phone hasn't been the greatest so far
Response from Samsung USBy R&R Team, September 22, 2025
Hey there Leshe, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how valuable the uninterrupted usage of your device is to you every day, and we would love to help you troubleshoot this experience. We have provided a few links to articles to help you maximize the speed and resolve the freezing and glitches you mention experiencing. We have also shared a link to the Samsung Support Team to offer additional assistance if any your frustrations continue with your phone. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite camera on a phone so far!
on September 20, 2025
Posted by: Godof0rganization
[This review was collected as part of a promotion.] I use my phone for many social conversations.Business conversations because i'm an entrepreneur.I use this stylus a lot making and changing different spreadsheets for work. The camera has amazing quality that allows me to take amazing pictures of my interior designs and the galaxy a I helps me find different ways to set houses for showing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love mt Galaxy S25 Ultra. Ga25Ultra got bells *
on September 20, 2025
Posted by: HippieGoddess
[This review was collected as part of a promotion.] My Samsung Galaxy s25 Ultra is my lifeblood. Everything is linked so I can bank anywhere and pay any account.
Im linked in all my accounts. I use all my suggested accounts with real times and AI. When I do not have my phone I am completely lost.
Although I am old enough to still do things on paper. I / We ate the better ahead group.
Im linked in all my accounts. I use all my suggested accounts with real times and AI. When I do not have my phone I am completely lost.
Although I am old enough to still do things on paper. I / We ate the better ahead group.
Value
5
Written by a customer while visiting Samsung US