Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,973 Reviews)
Rating breakdown 26,973 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
514
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Great AI Phone
on September 21, 2025
Posted by: TurretGun
[This review was collected as part of a promotion.] I upgraded my phone from Galaxy Note20 Ultra to Galaxy S25 Ultra, the improvement is huge, the Galaxy AI is super nice, I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 21, 2025
Posted by: A2Nice
[This review was collected as part of a promotion.] Excellent phone love the galaxy AI. Best thing is the picture and video quality when streaming 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
awesome phone - will keep for a while!
on September 21, 2025
Posted by: starr70
[This review was collected as part of a promotion.] love the stylus & that you can pair 2 stylus - very handy!
very easy to learn most all the different features. it has writing on calendars to utilizing the smart home to integrate all your other devices- Samsung, Microsoft, BT lighting (without the hub), pairs great with home stereo/theater equipment. lots & lots of memory. had a note 22 ultra that cracked it's screen, upgraded to the 25. haven't been disappointed (still I really loved the note 22 ultra.)
there are more features than I use, but it's been an excellent phone.
takes great pictures, wonderful editing app built-in. screen size is great, not overwhelming.
has some fun lab features, quickly syncs w/link to windows & my Samsung TV.
great sound quality & gaming features! as well as a game booster.
there are 4-5 edge apps in the Galaxy Store that definitely add to productivity & organization.
android feature upgrades over the past 1.5 years have made it an even better phone than when bought originally. wonderful for creating, gaming, working, school and so much more!
very easy to learn most all the different features. it has writing on calendars to utilizing the smart home to integrate all your other devices- Samsung, Microsoft, BT lighting (without the hub), pairs great with home stereo/theater equipment. lots & lots of memory. had a note 22 ultra that cracked it's screen, upgraded to the 25. haven't been disappointed (still I really loved the note 22 ultra.)
there are more features than I use, but it's been an excellent phone.
takes great pictures, wonderful editing app built-in. screen size is great, not overwhelming.
has some fun lab features, quickly syncs w/link to windows & my Samsung TV.
great sound quality & gaming features! as well as a game booster.
there are 4-5 edge apps in the Galaxy Store that definitely add to productivity & organization.
android feature upgrades over the past 1.5 years have made it an even better phone than when bought originally. wonderful for creating, gaming, working, school and so much more!
3 drawbacks: 1) is that it wants to sync and backup to every service you have - Google, Microsoft, Samsung, and wherever else. the problem is that android system backups end up on the hard drive of your PC/Chromebook which creates a mess, 2) many of the Samsung apps you have to get from Google Playstore and Google apps get installed without your knowledge, and 3) it's a constant battle between Samsung, Google, etc for which browser, Key IS actually
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on September 21, 2025
Posted by: Baal17
[This review was collected as part of a promotion.] I'm literally speechless with this phone. Literally it has all I need plus Galaxy AI which is one of the best tools on the phone by far!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Review
on September 21, 2025
Posted by: Dayday
[This review was collected as part of a promotion.] My Galaxy Ultra is abosulutly AMAZING ! from my AI features making usability and writting seemless to streaming and muktitasking for business use . This is by far my favorite galaxy !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I will always own a Galaxy
on September 21, 2025
Posted by: Quilted
[This review was collected as part of a promotion.] I love my Galaxy. It is easy to use and understand.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features!
on September 21, 2025
Posted by: Mommyof3
[This review was collected as part of a promotion.] Galaxy AI is truly helpful with the work that I do. It makes writing a letter 100% times easier. Also helps me remember things that my ADHD brain can't remember. Also having 3 kids this phone is very well loved and with holds abuse from a 4 and 3 year old! Can't say enough about this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My device review
on September 21, 2025
Posted by: Samsungmagic
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra with Galaxy AI. It makes everything I need in my daily life easier and always just at my fingertips. One minute I'm shopping online, and the next I'm using my calender to set an appointment. I will receive a phone call and maybe I need to check my bank account or credit card balance with super fast log in speeds and easy biometric login. As I said, everything I need seems easier and less like a chore. I love my Samsung phone!! And my Galaxy AI!!
Value
5
Written by a customer while visiting Samsung US