Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Return to Samsung Galaxy
on September 22, 2025
Posted by: GalaxyAllTheWay
[This review was collected as part of a promotion.] I made the mistake on leaving Samsung last year and regretted it. I have been watching the reviews of the S25 Ultra and immediately returned once I paid off mistake from last year. I sincerely missed this device and all of it's features. Lesson learned indeed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best galaxy product ever!
on September 22, 2025
Posted by: Singularity1a4
[This review was collected as part of a promotion.] I love this galaxy s25 ultra, galaxy ai is amazing in device optimization!. I have never had so much battery time on any other device yet. It is optimized for all apps and gaming. Love how great the screen is in the sun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great in many but downgraded in some
on September 22, 2025
Posted by: MSalem
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is blisteringly fast with Snapdragon 8 Elite power, a stunning, brighter 6.9-inch AMOLED display, and excellent battery life, but it also brings unwelcome cuts: the S Pen has no Bluetooth at all, the long-zoom experience is less reliable than last year in some scenarios, and there’s still no microSD slot .
Performance and display
Day-to-day speed and gaming are top-tier, with reviewers citing fantastic performance plus long endurance over 17 hours on standardized tests and strong all-day stamina in real use .
Day-to-day speed and gaming are top-tier, with reviewers citing fantastic performance plus long endurance over 17 hours on standardized tests and strong all-day stamina in real use .
The screen is among the best on mobile—bigger, brighter, and beautifully calibrated—cementing Samsung’s display lead this generation .
S Pen change
The S25 Ultra’s S Pen lacks any Bluetooth support, so remote shutter, Air Actions, and media controls are gone and can’t be added with a separate pen; it’s now purely a writing/drawing tool .
The S25 Ultra’s S Pen lacks any Bluetooth support, so remote shutter, Air Actions, and media controls are gone and can’t be added with a separate pen; it’s now purely a writing/drawing tool .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S24 ultra but better
on September 22, 2025
Posted by: Renzo28
[This review was collected as part of a promotion.] Everything in a S24 Ultra but better except battery life and the display. Display is brighter especially outside on the previous phone and for what ever slreason the S24 is just horrendous to look at when outside. Battery life is also an issue where just listening to podcasts or music via headphones kill battery life to where I have to charge my phone a little after mid-day. All in all still a great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!
on September 22, 2025
Posted by: jtovar322
[This review was collected as part of a promotion.] Who needs a photographer when you’ve got the S25 Ultra?
I love streaming on my Samsung Galaxy S25 Ultra 😍📱 The screen is insanely sharp, the colors are so vibrant, and the speakers make everything feel cinematic. Whether it’s movies, shows, or live streams, it’s smooth, crisp, and just feels premium every time. Honestly, it’s like carrying a mini theater in my pocket! 🎬✨
This is the smartest phone I’ve ever used. The AI features take it to another level—photo editing, translations, productivity tools—it all just works seamlessly. It’s like having a personal assistant in my pocket.
I love streaming on my Samsung Galaxy S25 Ultra 😍📱 The screen is insanely sharp, the colors are so vibrant, and the speakers make everything feel cinematic. Whether it’s movies, shows, or live streams, it’s smooth, crisp, and just feels premium every time. Honestly, it’s like carrying a mini theater in my pocket! 🎬✨
This is the smartest phone I’ve ever used. The AI features take it to another level—photo editing, translations, productivity tools—it all just works seamlessly. It’s like having a personal assistant in my pocket.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever use.
on September 22, 2025
Posted by: omar801
[This review was collected as part of a promotion.] The s 25 ultra offers impressive phone quality. The device showcases remarkable performance in various tasks. Users will likely appreciate its smooth and responsive interface. The phone's advanced features contribute toan enjoyable user experience. It is certainly a good option for those seeking a high-performing device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The battery drains too fast
on September 22, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought this device because I need to use for work but its battery drains too fast. It is too expensive for that!
Value
3
Response from Samsung USBy R&R Team, September 23, 2025
Hey Francisleechio, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We know how important the all-day battery life of your device is to you for both professional and personal usage. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if this frustration continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Facebook
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung doesn't miss!
on September 22, 2025
Posted by: MissyLaneous
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is the most impressive phone I’ve owned. Right out of the box, the titanium frame and Gorilla Glass Armor 2 make it feel solid and premium, while the QHD+ AMOLED 120Hz display is unbelievably bright and sharp — even in direct sunlight. It’s big, but every inch of the screen feels like a luxury.
The camera system is a real standout. The 200MP main lens and Samsung’s ProVisual Engine capture crisp photos and smooth videos in almost any setting. Night shots look clear, zoom holds detail, and the built-in editing tools powered by Galaxy AI make it easy to enhance pictures without downloading extra apps.
Galaxy AI is where this phone really sets itself apart. Features like Circle to Search, Generative Edit, and the Now Bar/Now Brief save time and make everyday use more seamless. Paired with the S Pen, it feels like a portable productivity and creativity hub — jotting notes, sketching ideas, or cleaning up images is effortless.
Performance is lightning fast with the Snapdragon 8 Elite for Galaxy, and the 5,000mAh battery easily handles a full day of heavy use. Plus, Samsung’s long software support means this phone will stay current for years.
The only downsides? It’s large and on the heavier side, and some AI features still feel like they’re evolving. But overall, the S25 Ultra delivers on every promise. It’s not just a smartphone — it’s a powerful tool for work, creativity, and everything in between.
Value
5
Written by a customer while visiting Samsung US