Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Amazing phone, incredible camera!
on September 23, 2025
Posted by: Plb41674
[This review was collected as part of a promotion.] I love tech! And I love having an amazing camera in my hands at all times! But I'm not an amazing photographer! But Galaxy AI has changed that! And the AI has taught me some tips on using it! Thank you Samsung for a top notch product, that keeps me excited to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Never a fail
on September 23, 2025
Posted by: Kayree
[This review was collected as part of a promotion.] Galaxy ai flawless display this phone is everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Upgrade Phone
on September 23, 2025
Posted by: Devil72
[This review was collected as part of a promotion.] I had had my previous Samsung phone several years. Decided to upgrade to the newest model. My information transfer and initial set up went well. I love the AI feature for photo enhancement and repair. So far I am pleased with my new phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Delivers on every front
on September 23, 2025
Posted by: BLURRAY1
[This review was collected as part of a promotion.] The Samsung Galaxy series has been a staple for my home and for my business for the last 5 years. The S25 provides industry leading camera and photography options, and the Samsung Note interaction with the SPen streamlines my work process while in the field and on the office. The Galaxy AI features make it easier to compose responses and capture content as well, making this phone, and platform, the complete package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most reliable phone
on September 23, 2025
Posted by: aprilstory012
[This review was collected as part of a promotion.] It has everything that I need for either for business use, have personal time, and social network.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is my favorite by far!
on September 23, 2025
Posted by: MissySue
[This review was collected as part of a promotion.] I’ve always been a Samsung fan, but the Galaxy S25 Ultra has raised the bar in a way I didn’t think possible. I use my phone for everything—from taking photos of my family and running my business, to experimenting with new technology—and this phone feels like the ultimate companion.
The camera is stunning. Low light shots are crisp, zoom captures every detail, and AI editing tools make photos look professional in seconds. I’ve honestly stopped carrying my DSLR because this phone covers everything.
The biggest upgrade is Galaxy AI. I’ve tried plenty of AI tools, but this one is smarter, faster, and built into the whole experience. From photo editing to live translations to drafting ideas, it feels like a personal assistant that just works.
Performance is seamless, with apps opening instantly, gaming running smoothly, and battery life lasting through even my busiest days. The display is vibrant and smooth, the design feels premium, and updates keep adding exciting new features.
The Galaxy S25 Ultra isn’t just a phone, it’s a camera, a business tool, an entertainment hub, and an AI assistant all in one. For me, it’s the best Samsung yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with minimal downside
on September 23, 2025
Posted by: wretchedegg123
[This review was collected as part of a promotion.] I have had a S22 Ultra, S24 Ultra and now an S25 Ultra. First off, phone looks and feels great. Rounded corners make it easier to hold but I feel that the sharp edges dig into my palm a bit more.
Screen and battery is great even compared to my S24 Ultra. Because I recently upgraded, I was able to make use of new Galaxy AI such as removing sound from videos, object eraser, and other fun features.
Coming from an S22 and S24 Ultra, I do miss the Bluetooth spen mainly for taking pictures from far away and using it on PowerPoint. Aside from that, I love the freedom to use it with magnetic chargers and accessories since it won't interfere with the spen anymore.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I didn't want to upgrade
on September 23, 2025
Posted by: RyPKelley
[This review was collected as part of a promotion.] The S25 Ultra made losing my Note20 to my son bearable. The camera is absolutely fantastic and the Galaxy AI fixes a lot of my minor picture errors or my kids/animals getting in the way of the picture that I was going for.
The Note going away was disappointing, but the Ultra is definitely a spiritual successor that fits the mold. It's exactly what I need and the only disappointment is the lack of sd card slot.
All of my connected devices work better than before even my fridge is getting into the act, it saved us from certain doom, because right after the phone upgrade, one of my kids didn't quite close the freezer all the way. Notification went off while I was in bed and was able to avert disaster and head back downstairs to close the freezer.
Value
5
Written by a customer while visiting Samsung US