Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
An amazing phone
on September 24, 2025
Posted by: Scorpion4ever
[This review was collected as part of a promotion.] This phone is so premium. Amazing cameras, S-pen, fast, unbelievable screen. The software part is 10 years ahead! The AI is fantastic; I use it for translations, correcting my grammar, and to make my photos even better. Amazing phone.
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hi there Scorpion4ever, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are thrilled with the features, quality, and usage of your device. We love that you are finding uses for Galaxy AI including translation, and assistance with grammar. We hope you'll reach out to us again any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This s25 ultra is AMAZING!
on September 24, 2025
Posted by: Natedawg
[This review was collected as part of a promotion.] This new Samsung galaxy s25 ultra is just amazing from the build quilty and the weight to the phone and don't get me started with the screen it's amazing a huge. I just switched from ios to andriod and don't regret it a single bit. I use this phone for content creation and the camera is just perfect. I've personally never felt a smooth and sharp video creation when using a pro video mode. And then in addition the galaxy Ai helps with photo editing! This has come in very handy with taking unwanted objects from a picture to make it perfect. It works so well you can't even tell there was something there before. My overall experience has been super amazing and this battery life last me all day long with pretty heavy usage. I give this phone a 10/10
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hi Natedawg, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you love this device, and are finding so many amazing uses for Galaxy AI. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra is still the superphone to beat
on September 24, 2025
Posted by: Alexpipi12
[This review was collected as part of a promotion.] Outstanding display – vibrant colors, excellent brightness indoors and outdoors, highly durable protection.
Versatile camera system – solid performance across conditions, strong telephoto and ultra-wide, refined image processing.
Powerful performance – the Snapdragon 8 Elite handles gaming, multitasking, and heavy use effortlessly.
Good battery life – easily lasts a day of heavy use, longer with moderate use.
Long-term value – durable design, titanium build, and Samsung’s 7-year software update promise.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect 👌🏽
on September 24, 2025
Posted by: Mike405
[This review was collected as part of a promotion.] I am excited to share my thoughts on this device. The integration of "Galaxy Al" truly enhances the user experience in remarkable ways. I found the features to be intuitive and incredibly helpful for daily tasks. I wholeheartedly recommend this device to anyone seeking innovation. The overall performance has exceeded my expectations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
In love with this phone!
on September 23, 2025
Posted by: Breezy22
[This review was collected as part of a promotion.] This phone has truly amazed me. It is such an upgrade from my previous Note 20. It feels like complete luxury; the battery life is absolutely amazing. I have zero complaints so far, only had one small issue: I closed out of an app and the music continued to play even when I had turned my phone off. Simple fix, just reset the phone. I've had the issue previously on my old device. Slightly annoying bug, but not a problem whatsoever. I'm liking all of these new features. I'm still young and am constantly trying to learn; the Galaxy AI has been extremely helpful to quickly find what I'm looking for or help to assist me in so many ways. It's like a micro computer. It can handle so much, which is exactly what I need!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As always a great phone for great minds
on September 23, 2025
Posted by: Enttei
[This review was collected as part of a promotion.] I have been with samsung since the note 4 because I am a big samsungholic and because they offer the best specs when it comes to phones and pretty much everything else. One thing that I suggest improvement kn would be the security. Specially when it comes to cloned phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 23, 2025
Posted by: BiscuitKrazy
[This review was collected as part of a promotion.] Love using the Galaxy Ai to access quicker info and creating new ideas.
Playing games and watching movies are amazing with the powerful processing power and added Dolby atmos to create "surround" sound.
Each mode that setups a different routine for the day helps turn down the distractions so I can focus is a big help.
Playing games and watching movies are amazing with the powerful processing power and added Dolby atmos to create "surround" sound.
Each mode that setups a different routine for the day helps turn down the distractions so I can focus is a big help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quick running, bright and beautiful
on September 23, 2025
Posted by: Choner
[This review was collected as part of a promotion.] This phone has everything including Galaxy AI. Easy to use and beautiful quality.
Value
5
Written by a customer while visiting Samsung US