Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
My favorite Samsung phone
on September 24, 2025
Posted by: KPortell
[This review was collected as part of a promotion.] I have had a Samsung phone in the past, however this is my favorite. I use the AI to get information about plants in my yard, ask questions on how to care for them and enhance my photos.
I enjoy coloring using the penup app. In this app you can share your work and see others work. You're free to use your imagination and draw your own images to add to what is provided.
I enjoy coloring using the penup app. In this app you can share your work and see others work. You're free to use your imagination and draw your own images to add to what is provided.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better Than The Other Brand!
on September 24, 2025
Posted by: BigBadBobJr
[This review was collected as part of a promotion.] Do NOT Buy that other brand (you know the one whose symbol is a piece of fruit with a bite missing). Samsung always leads the competition in tech innovations. Plus, it is user friendly and the pathways are intuitive. The Galaxy AI app does not require an advanced degree in computer engineering to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great perfection 👌
on September 24, 2025
Posted by: Uzzii90
[This review was collected as part of a promotion.] Great perfection 👌. Very good 👍. No problem at all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on September 24, 2025
Posted by: DrBeastly420
[This review was collected as part of a promotion.] This phone is capable of a lot. It is better than Ipohne in every single way. Galaxy Ai is helpful as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An awesome device!
on September 24, 2025
Posted by: Jcain65
[This review was collected as part of a promotion.] I've had this device for almost a month now and I cannot be happier! The. Galaxy AI is just scary it's that good! I never thought I would spend this kind of money on a phone but overall definitely worth the value! I will definitely be buying another when this one finally dies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome some many amazing features
on September 24, 2025
Posted by: Gummoliveboi
[This review was collected as part of a promotion.] The galaxy ai is really great it does wonders when u just want to dig deeper into something
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 24, 2025
Posted by: Funtimes
[This review was collected as part of a promotion.] Love the camera on this phone. Really enjoy the size of phone. Really like how easy the phone is to use.
Value
5
Response from Samsung USBy R&R Team, September 24, 2025
Hi there Funtimes, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear how much you are enjoying the design and features of your phone, and capturing amazing photos and videos with your camera. We have provided a link to the complete manual for your device to assist you with additional features like Galaxy AI, and to the Samsung Support Team to offer assistance if any questions come up during usage. We appreciat eyou being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
This phone has great performance
on September 24, 2025
Posted by: BtoPme
[This review was collected as part of a promotion.] It's got a fantastic camera system, a super bright and vibrant display, and a really powerful processor. Plus, the S Pen is a great tool for productivity and creativity
Value
4
Response from Samsung USBy R&R Team, September 26, 2025
Hi there BtoPme, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We love hearing how much you are enjoying the usage of your phone and loving capturing amazing photos and videos with your device. We have provided a link to the Samsung Support Team to offer additional assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US