Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,972 Reviews)
Open Ratings Snapshot
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product. 
(
1,028 out of 1,189
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Excellent Phone
on September 25, 2025
Posted by: AyeRose
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is an excellent phone. The size is perfect to use with one hand but large enough to have great details on pictures or social media.
The camera is phenomenal. It takes amazing pictures and is very easy to use. The only downside is the loss of the S pen acting as a remote camera clicker.
The sound quality is also great, both as a speaker and a phone.
Overall, I highly recommend.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Software performance
on September 25, 2025
Posted by: Nosair88
[This review was collected as part of a promotion.] Samsung one of the best interfaces platforms for android phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect product
on September 25, 2025
Posted by: MuhammadSaad
[This review was collected as part of a promotion.] Good quility cameras super good screwn resolution slip and comfortable
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerful but weak battery
on September 25, 2025
Posted by: ClearanceItem
[This review was collected as part of a promotion.] Galaxy AI isn't nearly as annoying as Gemini is. The battery could be better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera
on September 25, 2025
Posted by: angbabygirl
[This review was collected as part of a promotion.] Just simply love the phone. It is easy to navigate. I love the camera quality, when taking videos and zooming in it doesn't turn into a blurr.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone! 💯
on September 25, 2025
Posted by: LongTimeGalaxyUser
[This review was collected as part of a promotion.] Went from S23 to S25 Ultra and WOW! Huge improvement in speed and functionality. Galaxy AI is not as helpful as advertised but it does have some benefits such as being able to help with information across calendar, text, and email. Overall a very good phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent as Expected
on September 25, 2025
Posted by: Jerseyjulie
[This review was collected as part of a promotion.] I've been a user of the Galaxy line since it's really early days. Each time I've upgraded, every new addition to the galaxy line has had improvement. Here we are now at the S25 Ultra and this might be my favorite of them all! The features of this phone have been amazing! The camera is wonderful! The new Galaxy AI features have been both fun to explore, and also have become very helpful in every day life. Finding information- or inspiration- has become so quick and easy!
This is my far my favorite of the S line and I've been enjoying it since the day it arrived.. Well done, Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S25 Ultra
on September 25, 2025
Posted by: Rodstarone
[This review was collected as part of a promotion.] I love my phone! Upgraded from the Note 20 and have not missed a beat! It does everything I need and more! I am a Samsung fan for life! Galaxy AI is neat and fun to use also! Great job Samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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