Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
Best phone right now
on September 25, 2025
Posted by: Brklin10
[This review was collected as part of a promotion.] The S25 Ultra is on another level. The camera is insane — it feels like you’re carrying a professional setup in your pocket. The display is super bright and smooth, and the performance is lightning fast with no lag at all. Battery life is amazing too. Honestly, it’s probably the best phone you can get right now
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Brklin10, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the usage and amazing capabilities of your new phone. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of the year.
on September 25, 2025
Posted by: StarGalaxy
[This review was collected as part of a promotion.] For starters the galaxy s25 ultra is a great phone with awesome features including the Ai. The cameras are top notch with the extra zoom and super sharp resolution. Now with the help of Ai I love reducing unnecessary noises in the videos and being able to bring a drawing to life. Overall the s25 ultra is perfect for me and my day to day use.
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hey StarGalaxy, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to know how pleased you are with the features and capabilities of your phone. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 25, 2025
Posted by: dwnmrt
[This review was collected as part of a promotion.] It's exceptional and the best thing i like about it is the camera is great and the screen so bright and the phone is so fast
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hi there Dwnmrt, thank you for sharing your feedback on your Samsung Galaxy S25 Ultra. We love hearing how exceptional you are finding the usage and capabilities of your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra = Game-Changer
on September 25, 2025
Posted by: Naturally Healthy
Galaxy S25 Ultra = Game-Changer 🚀
Loving this phone! The screen is stunning, the performance is lightning fast, and the camera is insane 🤩. Best part? The battery never dies. Seriously, I go all day (sometimes two!) without even thinking about charging. Samsung knocked it out of the park with this one. 💯
Loving this phone! The screen is stunning, the performance is lightning fast, and the camera is insane 🤩. Best part? The battery never dies. Seriously, I go all day (sometimes two!) without even thinking about charging. Samsung knocked it out of the park with this one. 💯
Response from Samsung USBy R&R Team, September 26, 2025
Hi Naturally Healthy, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are finding this device to be such a game changer with the enhanced speed, camera, and battery life of your device. We would love to hear from you again any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Internal firmware stacking user caution
on September 25, 2025
Posted by: CVRBNGRWND
[This review was collected as part of a promotion.] With internal firmware And esim stacking be careful you don't get lost in your own private network ... You will... And it's too much for most users....
Bitmine much but the AI will fight you eternally with the coming graphics from unreal....
We are all DOOMED.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Reliable Phone
on September 25, 2025
Posted by: JennHD
[This review was collected as part of a promotion.] I upgraded from a 22 ultra. This phone is similar in size yet lighter in weight. The galaxy ai is helpful and responds quickly. The photos are sharper than the 22.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been great for my streaming.
on September 25, 2025
Posted by: ASSASSIN
[This review was collected as part of a promotion.] This phone has been great when I stream. (It hasn't lagged once) the Galaxy AI feature has also been great. I mainly uses it for weather and music but it hasn't let me down once. Honestly a 10/10 purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Well worth it
on September 25, 2025
Posted by: JMoonE
[This review was collected as part of a promotion.] I've had the device for at least 6 months and still have not used all it has to offer.
Value
4
Written by a customer while visiting Samsung US