Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
I love the camera!
on September 25, 2025
Posted by: Aabner
[This review was collected as part of a promotion.] The camera is amazing! The phone screen is the perfect size for being a college student. I can do everything from my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 25, 2025
Posted by: StacysGalaxy
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra, this is the best phone I've ever had. The cameras are amazing. The Galaxy AI is such a great help, and the S pen can do so much I never thought something so small could be so powerful! I love Gemini she helps me so much. The quality of this phone is unmatched, It has so much storage it's crazy. The battery life is great I've went 2 days without charging it before I had to plug it in. There are so many helpful built in features that are great. The volume of the speakers and the sound quality is so great. I don't need a Bluetooth speaker to listen to my music I can just turn it up and go. I have a bad habit of forgetting to close or clear tabs, that usually makes other phones slow down, not my Galaxy S25 Ultra, it will keep up with me like no other. Theres so much more I love about this phone I cant even think about them all. Top tier totally recommed 20 out of 10! Way more than 5 Stars!
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hello StacysGalaxy, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are ecstatic to hear how much you are loving the enhanced features, and usage of your new phone. We have provided a link to the Samsung Support Team for your convenience. They can offer you assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
If you want the best of the best this is it.
on September 25, 2025
Posted by: Superhappy
[This review was collected as part of a promotion.] I love this phone, with all the features like 100 times zoom in 12 mp. also all the power in a 200 megapixel camera, battery that lasts forever and several Galaxy AI features that are amazing like the circle to search.
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Superhappy, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We love hearing how amazed you have been with the enhanced camera features of your device, and enjoying capturing amazing photos and videos every day. We hope you'll reach out to us again in the future any time you have questions or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S 25 ultra
on September 25, 2025
Posted by: mrconce44
[This review was collected as part of a promotion.] Was an easy set up and data transfer was a breeze. I just started the transfer from my old phone and just allowed it to do their thing. Just have to be patient.
Value
5
Response from Samsung USBy R&R Team, September 26, 2025
Hi there Mrconce44, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you found the data transfer and inital usage of your device to be so easy. We have provided a link to the full manual for your device to assist you with the discovery of the capabilities of your device, and aligning them to your preferences. We have also shared a link to the Samsung Support Team if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Posted by: Cami
from New jersey
Expertise:Intermediate
Verified Purchase:Yes
It have been a good experience, this phone has really good think to explore and it's working pretty well, samsung never dessapoint me.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Cami, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear that you are overall happy with the usage of your device. We have provided a link to the full manual for your device to assist you with additional features and best aligning the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions arise during your exploration and usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
This product has a great new design package
on September 25, 2025
Posted by: Shortysgirl
[This review was collected as part of a promotion.] This product with AI included gives you so many different ways to to use your device that it really helps you in day to day life. In fact with all the new ways of things we can do with AI, it's effortless to imagine or reimagine sometimes. If this was their start model... great job! I can't wait to see more! Ive always rode the galaxy train with Samsung!
Value
4
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Shortysgirl, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are enjoying the usage of your device, and finding so many uses for Galaxy AI every day. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on September 25, 2025
Posted by: Crypticspace27
[This review was collected as part of a promotion.] Absolutely love this phone. The camera quality is astounding for it being a phone. The galaxy AI is really innovative and helpful! So happy I switched over to Samsung.
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Crypticspace27, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We couldn't be happier to hear that you are having such an enjoyable experience with your phone, and enjoying the usage of your camera, and features of Galaxy AI every day. We hope you'll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Ali L
from California
Expertise:Intermediate
Verified Purchase:Yes
I love the phone, it's very fast Reliable, and has every feature I need.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, September 25, 2025
Hi there Ali L, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear how much you love the usage and enhanced processing power of your device. We have provided links to a few resources to help you discover additional features and usages of your phone, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Product Manuals
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Written by a customer while visiting Samsung US