Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
You know what you're getting
on September 26, 2025
Posted by: Donotuseyourfullname
[This review was collected as part of a promotion.] Coming from 23U to 25U I wasn't expecting a vastly different experience. Great phone and I have no complaints. Video camera seems a bit better but I miss the 100x zoom.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome organization
on September 26, 2025
Posted by: YalinasCiCi
[This review was collected as part of a promotion.] I love my Note. It literally helps me manage my day to day activities. Im a mom and a grandma of the go. I can't live without my Samsung Note.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Ultra Yet
on September 26, 2025
Posted by: HickoryHouse
[This review was collected as part of a promotion.] The 50MB Ultra Wide View Camera is Amazing. Using "Galaxy AI" is incredibly simple and a welcomed added feature. I use this phone for personal use and to run a Bar business and it's honestly made my life easier to manage. From reminding me of calendar events to taking great shots of menu items, navigating life is simply easier w/ this phone.
5 ⭐⭐⭐⭐⭐'s Samsung!
5 ⭐⭐⭐⭐⭐'s Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Keyboard Function
on September 26, 2025
Posted by: 1Frustratedtyper
[This review was collected as part of a promotion.] I am having a hard time getting used to the keyboard. When I am trying to utilize the space bar while texting or typing something in to search, somehow the space bar is close to the middle icon that closes out your screen. So in the middle of typing a text or search a keyword or sentence, I would hit the space bar, and inadvertently the middle icon will get pressed as well and it closes out my entire screen!! So, I then will have to reopen my text message once again to continue texting where I left off very aggravating. And I have normal size fingers!!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome overall experience.
on September 26, 2025
Posted by: DgLove
[This review was collected as part of a promotion.] Camera awesome.
Battery backup unmatchable
Ture flagship
Exceptional operating system
Battery backup unmatchable
Ture flagship
Exceptional operating system
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultra Redefined
on September 26, 2025
Posted by: DsamsungS
[This review was collected as part of a promotion.] Galaxy AI is a genuinely useful and impressive suite of features that moves AI from a tech demo to a practical daily tool. While not every feature is perfect, the overall package significantly enhances communication, productivity, and creativity.
Behind the scenes at the FAINAITRI podcast. As the photographer, I'm capturing our entire recording session using just my Samsung!
My workflow is powered by my Samsung S25 Ultra. Between Galaxy AI for quick edits and other apps for project management, I'm able to multitask seamlessly.
Just wanted to say thank you, Samsung. Ever since I had my first Galaxy S3, I knew I was with the right brand. Today, my S25 Ultra is an essential part of my daily life as a professional. Thanks for the constant innovation that helps us create.
Behind the scenes at the FAINAITRI podcast. As the photographer, I'm capturing our entire recording session using just my Samsung!
My workflow is powered by my Samsung S25 Ultra. Between Galaxy AI for quick edits and other apps for project management, I'm able to multitask seamlessly.
Just wanted to say thank you, Samsung. Ever since I had my first Galaxy S3, I knew I was with the right brand. Today, my S25 Ultra is an essential part of my daily life as a professional. Thanks for the constant innovation that helps us create.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
There is nothing like the s25 ultra!
on September 26, 2025
Posted by: Mamaof5plus1foster
[This review was collected as part of a promotion.] As a Mother of 5, a foster mother to 1 Autistic, non-verbal kiddo and a housewife, I absolutely rely on my phone for many tasks! I purchased the greatest phone I have ever had the pleasure of holding in my hand, my personal assistant, the Samsung S25 Ultra! If you find yourself constantly multitasking, this phone can do all the things you need it to and more. I adore using my galaxy AI to lend me a hand when my mom brain is just drawing a blank. I ask it to assist me in writing important emails to caseworkers, licensing staff, school secretaries, etc. It gathers my thoughts for me when I can't figure out which step of my day I am missing! Honestly because of this product, I am way more on top of my hectic schedule and chaotic life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
How about Samsung Galaxy S25 Ultra Review: Is It W
on September 26, 2025
Posted by: SethMichaelLunarCycle
[This review was collected as part of a promotion.] The Android Flagship, Just Shy of Perfect (4/5 Stars)
The Galaxy S25 Ultra is an absolute titan in the smartphone space, a powerful and highly capable device that delivers an excellent experience, although a few minor quirks keep it from a perfect score.
Display and Design: The screen is simply the best in the industry. The 6.9-inch Dynamic AMOLED 2X panel is incredibly bright, with stunning color reproduction and a super-smooth 120Hz refresh rate that makes everything from scrolling to gaming a joy. The refined titanium frame feels premium and durable, giving the phone a solid, high-quality feel in the hand. The flat-edge design is perfect for precise S Pen use.
Performance and Battery: The Snapdragon 8 Elite for Galaxy chip is a beast. Performance is phenomenal—apps launch instantly, demanding games run flawlessly, and multitasking is a breeze. The new thermal system seems to handle sustained load very well. The battery life is also stellar; the large cell easily gets me through a full day of heavy use, which is a major win for a flagship of this caliber.
Camera System: The camera array is insanely versatile. The 200MP main sensor captures breathtakingly detailed photos in good light, and the quality of the zoom, particularly the 5x optical periscope, is unmatched. However, I found the low-light performance, while good, still occasionally struggles with noise and maintaining sharpness in truly dark environments compared to the competition.
The Galaxy S25 Ultra is an absolute titan in the smartphone space, a powerful and highly capable device that delivers an excellent experience, although a few minor quirks keep it from a perfect score.
Display and Design: The screen is simply the best in the industry. The 6.9-inch Dynamic AMOLED 2X panel is incredibly bright, with stunning color reproduction and a super-smooth 120Hz refresh rate that makes everything from scrolling to gaming a joy. The refined titanium frame feels premium and durable, giving the phone a solid, high-quality feel in the hand. The flat-edge design is perfect for precise S Pen use.
Performance and Battery: The Snapdragon 8 Elite for Galaxy chip is a beast. Performance is phenomenal—apps launch instantly, demanding games run flawlessly, and multitasking is a breeze. The new thermal system seems to handle sustained load very well. The battery life is also stellar; the large cell easily gets me through a full day of heavy use, which is a major win for a flagship of this caliber.
Camera System: The camera array is insanely versatile. The 200MP main sensor captures breathtakingly detailed photos in good light, and the quality of the zoom, particularly the 5x optical periscope, is unmatched. However, I found the low-light performance, while good, still occasionally struggles with noise and maintaining sharpness in truly dark environments compared to the competition.
Value
4
Written by a customer while visiting Samsung US