Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,353 Reviews)
Rating breakdown 26,353 reviews
5 Stars
22,599
4 Stars
2,914
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
4
Keyboard's got a smooth, fast response.
on June 9, 2026
Posted by: Joepflip
[This review was collected as part of a promotion.] Using AI when responding to emails and following up with business partners helps me feel more confident when communicating. I Especially feel good about writing to be better understood with grammer and writing style choices through using AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good camera
on June 9, 2026
Posted by: Love3shop
[This review was collected as part of a promotion.] I love how it has Galaxy AI features to help me with every day tasks!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Smart phone I ever had
on June 10, 2026
Posted by: DzEagle
[This review was collected as part of a promotion.] Love how smooth , fast is this phone. And on top of all the the great things that this device can offer , I love its cooling system . The phone stays cool and operational , never overheats even if left on a car's dashboard all day , in a 90F degrees plugs to a charger.
I just love it.
I just love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy I've had yet...
on June 10, 2026
Posted by: SamFourLyfeMaybe
[This review was collected as part of a promotion.] The inclusion of Galaxy AI on my S25U is a nice addition, I think.
Phone is sleek but powerful.
Quick as greased lightning, but efficient as a leaf in the wind.
Quality phone, 10/10 would buy again so long as the new model isn't neigh comparable in price.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Display ...bed poxel first year...
on June 11, 2026
Posted by: Bobyx1
[This review was collected as part of a promotion.] AI hmmmmm do I really need it?
Phone is ok........
Phone is ok........
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my device but there's one flaw
on June 13, 2026
Posted by: Bambalycious
[This review was collected as part of a promotion.] Galaxy AI has really came a long way I'm pretty impressed. My camera features are extraordinary and I love the phone features, the only flaw is there is no way to lock in the s pen, it needs a closing cover of some sort since it comes out every time I drop my phone(which I do often unfortunately) but it comes out way too easy and now I've lost it without knowing it happened
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful device, great battery life, and great cam
on June 19, 2026
Posted by: GALAXY5GAWESOMENESS
[This review was collected as part of a promotion.] This phone is very powerful, great battery life, and cameras. The Galaxy AI features were great when travelling. The cameras are great for spur of the moment shots and I am impressed with the zoom and quality overall. The s pen comes in handy for a quick sketch or note. I wish it had bluetooth features like previous phones. I'd definitely buy another Galaxy Ultra in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Stylus
on June 23, 2026
Posted by: Anonymous
I absolutely LOVE my phone...other than the stylus. I noticed right away it's easy to "click out/release". I have a case on my phone, so it's not like things brush against it directly. Usually it just "clicks out" but stays put. I lost it briefly once before and have made it a habit to check it every time i pick up my phone, and the icon is kind of annoying which makes it hard to miss if it's not in my phone.
I lost it today. Not sure how or where. My phone fell out of my pocket in a very small bathroom and I noticed the stylus was gone when I picked it up.
Searched EVERYWHERE and retraced my steps.
I lost it today. Not sure how or where. My phone fell out of my pocket in a very small bathroom and I noticed the stylus was gone when I picked it up.
Searched EVERYWHERE and retraced my steps.
I feel like this wouldn't have happened if the click lock was just a little stronger, requiring a more DELIBERATE push to release it.
Thank you for your time.
Written by a customer while visiting Samsung US