Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,393 Reviews)
Open Ratings Snapshot
Rating breakdown 30,393 reviews
5 Stars
26,014
4 Stars
3,436
3 Stars
589
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love everything about it
on March 14, 2026
Posted by: Beebee
[This review was collected as part of a promotion.] Love it will and would recommend to anyone ,.....................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera great, text app more complex
on March 14, 2026
Posted by: JohnnyB
[This review was collected as part of a promotion.] I upgraded from the ZFold to the 25 Ultra. Like the large screen and the camera is over the top. Learning curve for utilizing the text. Lots more features than previous phone.
I like everything else about this product.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Gujrat Punjab
on March 14, 2026
Posted by: Catdog
[This review was collected as part of a promotion.] Self-employed I used For working it's pretty good 💯
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the pro camera feature!!
on March 14, 2026
Posted by: Nemobandzzz
[This review was collected as part of a promotion.] Everyday cell phone use. Talk text and video chats.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 phone all around.
on March 14, 2026
Posted by: Kammmm
[This review was collected as part of a promotion.] Awesome phone. Huge screen perfect for viewing media or gaming (at 120hz, might I add). S pen is awesome if you're a digital artist like me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on March 14, 2026
Posted by: Wizsndragons
[This review was collected as part of a promotion.] Galaxy AI works great on this device. The updates from previous Galaxy S series Ultras is so wonderful. Battery Life is great, no issues with screen, has a self dimming screen that is excellent while in a dark room and the auto adapt for sun light is awesome on a bright day, you can actually see your phone in the radiant sun! Fantastic connection between my watch, Galaxy Buds 3 and seemingly works in sync.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Overall great product
on March 14, 2026
Posted by: Mwr0978
[This review was collected as part of a promotion.] I love the AI capabilities of this phone. It is very easy to use, and works well. Overall the phone is great. My only complaint is issues with the Bluetooth connections. Sometimes they won't connect, or they say connected but don't work, and other times, while connected it disconnects and stops working in the middle of a call or speaker connection.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy S25 Ultra
on March 14, 2026
Posted by: Aprshwrs
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra. The Galaxy AI feature is a great tool that I use often to create new images from pictures I have taken. I use my device for everyday personal tasks as well as with productivity apps I downloaded for work. The large screen display is great for watching videos or streaming movies on the go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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