Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,726 Reviews)
Rating breakdown 29,726 reviews
5 Stars
25,462
4 Stars
3,337
3 Stars
579
2 Stars
163
1 Star
185
86%of customers recommend this product.
(
1,137 out of
1,327)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Black
Customer Rating
5
No wonder its called Ultra
on September 17, 2026
Posted by: Bigpoppy
[This review was collected as part of a promotion.] The best part about my S25 Ultra, always has and always will be the stylus. Everything becomes easier from quick sketches and diagrams when I'm cutting pieces of wood at work, to being able to preciously tap on each button on the screen.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 16, 2026
Posted by: Joeb357
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for the awesome features like, the camera, s pen, and streaming games from X Box cloud gaming. The movies are also easy to watch on the big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 16, 2026
Posted by: Tonyultra
[This review was collected as part of a promotion.] I chose the s25 ultra over other phones simply because it offers more features and customizable options. It also has a great camera which allows me to capture the best moments of my family that I can share to family and friends. I've been a Samsung fan since the s2 release. There phones and products are top tier and every year they keep getting better. The s25 ultra which I own has been fantastic for me, very responsive snappy super fast and easy to use. I never had an issue so far. I definitely would recommend to anyone all day everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is super light and extremely easy to
on September 16, 2026
Posted by: BassetnBae
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra for its light weight, and note capabilities with the SPen.
The S25 Ultra is super easy to use, it sounds great, screen is vibrant and watching moving on the plane with this device is perfect when paired with the Samsung Ear buds.
The S25 Ultra is super easy to use, it sounds great, screen is vibrant and watching moving on the plane with this device is perfect when paired with the Samsung Ear buds.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Loss of ability to video dragonflies. :-(
on September 16, 2026
Posted by: Jill
from Austin, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] The S25 took great video & photos of Dragonflies. The S25 Ultra video or photos focus on grass or leaves behind it, making the Dragonflies unidentifiable in many cases. While I appreciate the greater zoom on other subjects, this is a super disappointing loss or a favorite critter I love to video and photo. They only work with no background grass or leaves in perfect lighting...which is rare. I am so disappointed. I also remember the extra width of Galaxy Note- S25 Ultra doesn't have this. While it goves you a longer screen, it still makes you have to video smaller(longer distances) on taller subjects. Its such a bummer.
Features
5
Performance
2
Design
2
Value
5
Response from Samsung USBy R&R Team, September 17, 2026
Hi Jill, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how frustrating it is when your new device is not meeting your expectations for one of your favorite hobbies. We have provided a link to an article to help you with the different camera settings and features to help you capture the photos and videos you are seeking. We have also provided a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The most complete flagship phone
on September 16, 2026
Posted by: Timshay01
[This review was collected as part of a promotion.] After living with the Samsung Galaxy S25 Ultra as a daily driver, it quickly becomes clear that Samsung didn't try to change the identity of its flagship—they simply shaved off all the rough daily annoyances.
For years, using an Ultra meant accepting two things: sharp corners digging into your palm and a heavy brick in your pocket. The S25 Ultra finally addresses both.
The light weight (218g), the subtle rounding of the frame corners combined with flat side rails makes holding this massive 6.9-inch phone vastly more comfortable to use for an extended period of time.
The light weight (218g), the subtle rounding of the frame corners combined with flat side rails makes holding this massive 6.9-inch phone vastly more comfortable to use for an extended period of time.
The massive 6.9" QHD+ Dynamic AMOLED 2X, 120Hz, Anti-Reflective Gorilla Armor glass remains the single best display feature on any smartphone. Taking photos outside in harsh afternoon sunlight or reading outdoors feels effortless because screen reflections are virtually eliminated. The display will draws you in all day.
The quad-camera suite remains the most versatile setup one can have on a smart phone.
Apps open instantaneously, and switching between heavy tasks like photo upscaling, photo editing, and background video processing happens without stutter. It fluidity is on another level.
And battery, well this Samsung galaxy s25 ultra don't die all day with shooting pictures to watching videos and playing games, it just won't die.
Overall experience with the Samsung Galaxy S25 Ultra is amazing. No word can describe how enjoyable it feel picking it up all the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Note started it
on September 15, 2026
Posted by: Umpqua4reel
[This review was collected as part of a promotion.] I only chose galaxy (was the Note series now Galaxy) because I've put a lot of phones though unsurvivable situations and every single one survived. Including but not limited to, being left on a hot grill in the sun for the duration of the BBQ, and then being thrown into the river immediately after. (Note 5 I believe) Being ran over by the ex-wife's ram 1/2ton pickup truck(galaxy s21), to multiple times being dropped into the river, creek, or lake I happen to adventure to. And I currently have the s25 ultra and since release (I bought it shortly after public sales release), and it's already been dropped going 40mhp onto the roadway and into the path of my E-bike promptly getting run over. To tree trips into the local fishing hole. And just today stepped on by myself while moving lumber to get cut with my chainsaw.
So all in all I won't own a different device. I have the watch ultra as well and that's a whole 'nother story and a different review lol. I even daily use my s25 ultra to enjoy my Xbox game pass without an issue, playing some of the most popular titles in gaming. So I'm not your boss nor your parent, so I'm not going to tell you what you should buy... But I will highly recommend the Samsung Galaxy series of devices, and I imagine I'm not the only one who has had similar experiences and their products held up. So thanks Samsung Galaxy engineers and developers, please keep making a product that can survive the outdoors lifestyle.
So all in all I won't own a different device. I have the watch ultra as well and that's a whole 'nother story and a different review lol. I even daily use my s25 ultra to enjoy my Xbox game pass without an issue, playing some of the most popular titles in gaming. So I'm not your boss nor your parent, so I'm not going to tell you what you should buy... But I will highly recommend the Samsung Galaxy series of devices, and I imagine I'm not the only one who has had similar experiences and their products held up. So thanks Samsung Galaxy engineers and developers, please keep making a product that can survive the outdoors lifestyle.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s23 ultra
on September 15, 2026
Posted by: Tiffiers
[This review was collected as part of a promotion.] I chose the Galaxy S23 Ultra for the camera and multi windows open at the same time. I dont use my phone to its full potential and yes its 3 years old but I haven't had really any issues. I am wanting to upgrade but need suggestions. I really just use my phone to do live streams and to watch them. What's the best phone for that?
Value
5
Written by a customer while visiting Samsung US