Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB S908U Unlocked - Red
Average customer rating
4.6
(251 Reviews)
Rating breakdown 251 reviews
5 Stars
192
4 Stars
42
3 Stars
6
2 Stars
4
1 Star
7
97%of customers recommend this product.
(
221 out of
229)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S22 Ultra 512GB S908U Unlocked - Red
Customer Rating
5
S22 Ultra Review
on April 14, 2022
Posted by: Megatron
from Salt Lake City, Utah
Expertise:Expert
[This review was collected as part of a promotion.] Definitely worth upgrading from s21 ultra. Better night time photos, the red (really orange) color is super cool, and having the pen back is the cherry on top.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nicest phone
on April 14, 2022
Posted by: Pambi
from Richmond Va.
[This review was collected as part of a promotion.] I bought this a month ago and I love the photography of the camera. I've taken storm photos and night photos that are phenomenal.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Camera
on April 16, 2022
Posted by: DmanD
from Salt Lake City, Utah
Expertise:Intermediate
[This review was collected as part of a promotion.] I was skeptical as i left the galaxy line years ago for LG. Well im back, and i am pleased with the product i got. Good battery, good screen, great camera, for not such a good value. Overall though good purchase
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Love Samsung, disappointing product.
on April 17, 2022
Posted by: KyleC
from Detroit, MI
Expertise:Expert
I have had this phone for almost a month and I can barely get through a full day of use with this battery. I oftentimes am forced to charge again before 5pm. I love Samsung and have been an avid Galaxy user since the S3, but this is the first phone I have felt is a downgrade from my previous. I would love to go back to my S21 Ultra, but Samsung's 15 day return policy is so brief that I missed my window of opportunity. On day 25, I am stuck with a paperweight after 7pm most days. I enjoy the S Pen and the screen is up to Samsung's high standards, but I cannot overlook this glaring flaw and step backwards.
Features
4
Performance
2
Design
3
Value
1
Response from Samsung USBy Chrystel, Samsung Care, April 18, 2022
Hi KyleC,
Thank you for bringing this to our attention and for being a Samsung user. We sincerely apologize for the inconvenience this has caused you, as you're having issues with the battery life on your Galaxy S22 Ultra. I understand how essential it is to enjoy using your device at optimal performance without worrying about the shelf life. Please know that we are continuously improving our services, and your feedback is vital to that process.
Here is a link to an article for troubleshooting steps:
https://www.samsung.com/us/support/answer/ANS00078987/
Another is Apps are draining the battery on your Galaxy Phone:
https://www.samsung.com/us/support/troubleshooting/TSG01001388/#optimize-all-apps
Battery Life and Performance Optimization:
https://www.samsung.com/us/support/galaxy-battery/optimization/
Samsung phone battery drains quickly on 5G service:
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144413084
Thank you for choosing Samsung. Have a great day!
^Chrystel
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of storage!
on April 19, 2022
Posted by: Red23
from Langhorne, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I ordered my phone in blue so I had to wait a little bit for it to come. It was well worth the wait. It's super fast, has lots of storage and super cute color. I had a hard time trying to find a good clear case for it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great flagship phone
on April 20, 2022
Posted by: Korkut S
from Santa Clara, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] As always Samsung nailed it. I've been a Note user since Note3, and I loved them. I was pretty upset when the line-up was not renewed. But with this phone, I feel like Note spirit is back up
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone.. Bluetooth issues
on April 21, 2022
Posted by: Jayaram
from New Jersey
Expertise:Expert
[This review was collected as part of a promotion.] I have had Bluetooth issues on the device throughout. All other features are superb. Bluetooth keeps on disconnecting and I also struggled to get "ok Google" to unlock my phone with voice match even after correcting all the required settings.
I would recommend this to a friend!
Features
3
Performance
5
Design
3
Value
3
Response from Samsung USBy Charles, Samsung Care, April 26, 2022
Hi Jayaram. Thank you for bringing this to our attention. I see you have some concerns with the Galaxy S22 Ultra. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
The Bluetooth device won't stay connected to a Galaxy phone or tablet.
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144445674
Have a great day.
^Charles
The Bluetooth device won't stay connected to a Galaxy phone or tablet.
https://www.samsung.com/us/support/troubleshooting/TSG01209182/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144445674
Have a great day.
^Charles
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on April 23, 2022
Posted by: KBGJ
from Sebring, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had mine for 3 weeks now and love it. Pictures come out amazing, and love the fact it comes with stylus.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US