Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
3
Few hitches but lots of great features
on May 19, 2023
Posted by: Newadvetures
[This review was collected as part of a promotion.] My family and I switched from iPhone to Samsung and are struggling with lack of a few features.
1. Location sharing on all time. We use this as a added safety feature because we travel so much and in case of emergency we can locate each other.
2. I have a disability with audio sensitivity. Certain tones and voices are triggering. The ability to change navigation and phone voice to male is essential
3. Voice to text is wacky. 8 out of 10 the text is completely wrong.
It is an adjustment switching but if the above things were addressed it would be much easier and safer for us.
1. Location sharing on all time. We use this as a added safety feature because we travel so much and in case of emergency we can locate each other.
2. I have a disability with audio sensitivity. Certain tones and voices are triggering. The ability to change navigation and phone voice to male is essential
3. Voice to text is wacky. 8 out of 10 the text is completely wrong.
It is an adjustment switching but if the above things were addressed it would be much easier and safer for us.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 23, 2023
Hey Newadventures, we appreciate you sharing your feedback on your Samsung Galaxy S23+. We understand as a parent and having a family how important the safety is to you. We also understand how much of a learning curve there can be when switching operating systems and device manufacturers. We have provided below a link to the full product manual available and the Samsung Support Team should you need further assistance. With the location sharing, inside the maps app you can adjust the settings to share your location in the app itself as well as adjusting the voice to your liking. We also have a link below to help you with the voice to text option. We appreciate you being a Samsung customer and are here to help at any time if needed. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Reset Bixby
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Reset Bixby
https://www.samsung.com/us/support/troubleshooting/TSG01001306/
Written by a customer while visiting Samsung US
Customer Rating
5
Loving My New S23+
on May 27, 2023
Posted by: JustVibin
[This review was collected as part of a promotion.] Reviewing Phantom Black S23+. Had it for about a month. While switching from my iPhone 12 my primary concern was battery life. I kept thinking "Will I make it through the day?" Well my S23+ can last up to 4 days and 22 hours. That was the most I've seen in battery saver mode all settings toggled. Without battery saver I get 1 day and 14 hours. That is my favorite thing about this phone even if I don't use battery saver that feeling of "What's my phone at? 40%! Ah who cares I'll make it through the day with battery to spare for tomorrow." Secondly I'm a power user of both Android and Windows, as well as I'm a photographer/videographer and editor. I see everyone bashing Samsung for not having an SD slot, but not nearly enough praise for the USB type c 3.2 OTG port. My Samsung or WD SSDs work natively. At that point who needs SD when my SSDs are faster and have more storage. Not to mention my SD card reader, and I work in the music industry so there's always an audio interface around. I can confirm the S23+ works with the focusrite Scarlett interface. Don't take OTG for granted pixels and some others don't have it. SD slot would be nice though :D. Third: UI and customisation is limitless and excellent. Shout-out GoodLock. Fourth: side loading apps ;). I could go on, but my fellow galaxy gang knows the rest! My first phone was a white Samsung flip phone, they have came a long way. Very impressed! PS: I also switched my iPad mini 4 to a Galaxy Tab S4, and I love it as well!
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best I had it has best comera
on August 24, 2023
Posted by: Kelvin
[This review was collected as part of a promotion.] It is a good phone with a good camera I use the phone to in my church and take pictures on vacation the good thing I like is the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture quality.
on September 13, 2023
Posted by: TheReviewGuy
[This review was collected as part of a promotion.] I use this device on my everyday life. Streaming YouTube, Social media and using camera to take pictures.
One of the best features of this device is the quality of pictures and how far it can zoom. I usually take moon pictures and it turns out a nice quality picture.
Also another best part is the weight of this device. Its so light and easy to carry.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 9, 2023
Posted by: Dezforlife
[This review was collected as part of a promotion.] Everything with my s23+ is amazing camera ,processor speed,and ease of use is amazing
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing S23+
on March 18, 2023
Posted by: stanman
[This review was collected as part of a promotion.] I use my phone for everything, including work emails and calendars.
It is super fast, has great memory storage, and provides outstanding battery life...
I would recommend it to anyone.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on March 19, 2023
Posted by: Endless
[This review was collected as part of a promotion.] This phone has so many options and the things you can do are endless!! The pictures are out of this world. It literally is a electric assistant! There is not a thing that this phone won't do, I highly recommend upgrading, worth EVERY PENNY!
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving this series!
on February 23, 2023
Posted by: Stepha
[This review was collected as part of a promotion.] I previously had the A52 which was a gaming phone. This one might not have the gaming feature but it brings with it a great screen touch and display. Loving the camera and its durability. I have 512 Gigs of memory. I'm not upset with the memory for sure. This phone is made up of 20% recycled plastic which is awesome as well!
Written by a customer while visiting Samsung US