Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
This product has great features
on December 12, 2023
Posted by: CooBreeze
[This review was collected as part of a promotion.] Streaming, video and photos are amazing. I also love Samsung pay
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty good product.
on December 12, 2023
Posted by: GMAnMo
[This review was collected as part of a promotion.] I'm a daily stroller lol
I play my games and do the usual scrolls. Facebook IG and TT
Over all this is a good product.
Wish it had a little more Ram but for now it's OK.
I play my games and do the usual scrolls. Facebook IG and TT
Over all this is a good product.
Wish it had a little more Ram but for now it's OK.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features
on December 12, 2023
Posted by: Tups321
[This review was collected as part of a promotion.] This product has great features.
Memory and battery life are excellent!
Memory and battery life are excellent!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features I can accomplish
on December 12, 2023
Posted by: Jwnlee
[This review was collected as part of a promotion.] I get lots of air time between my ruko Netflix and Hulu account using my phone
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall amazing phone
on December 12, 2023
Posted by: Username
[This review was collected as part of a promotion.] The 120 hz, one ui 6 update, build quality, overall feel of the phone and the camera software are all amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone
on December 12, 2023
Posted by: Phone2moon
[This review was collected as part of a promotion.] Snappy phone with a good battery. Samsung delivers an engrossing worry free experience
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Lack of build quality compared to previous Galaxy
on December 12, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I've carried the Galaxy phone since the very first model and for a while they were getting better and better. While this phone does have all of the top features, it lacks in build quality. The screen scratches more easily than previous models and the Samsung OEM cases do not protect from drops like with previous models. The aluminum trim scratches easily as well. Every Galaxy I have carried before looked almost brand new when I would go to trade them in 24 (sometimes 36) months later. The Galaxy 23 won't have that same durability.
In terms of performance, the phone performs adequately. I like the camera software and the UI customization options. Hopefully Samsung can return to the previous build qualities of their Galaxy phones before the pandemic. If not, I'm afraid I may have to consider other options for the first time when it comes time to renew.
In terms of performance, the phone performs adequately. I like the camera software and the UI customization options. Hopefully Samsung can return to the previous build qualities of their Galaxy phones before the pandemic. If not, I'm afraid I may have to consider other options for the first time when it comes time to renew.
Value
3
Response from Samsung USBy Social Commerce, November 12, 2024
Hey Brandon! We appreciate you sharing your experience with your Galaxy S23+. All three models of the newly launched Samsung Galaxy S23 series are equipped with Gorilla Glass Victus 2 for the screen and back cover. We’re glad to hear you’re enjoying the top features and customization options. To help with the screen’s durability, we recommend using a Samsung-certified screen protector, which can provide extra protection against scratches. If you’re facing any specific concerns with build quality, feel free to reach out to us at Samsung Support, as we’re committed to ensuring the best possible experience with each device. Thank you for being the best part of the Samsung community. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy S23+
on December 12, 2023
Posted by: JohnnysDad
[This review was collected as part of a promotion.] My S23+ is a workhorse. I use it for work, play and taking pictures of the family. Battery life is great, lasts all day. The camera is excellent, taking family pictures are amazing. And in my down time, the games I play are fast, vivid and definitely entertaining.
I've been a galaxy user since the S2 and haven't looked back. My wife's iPhone doesn't compare.
Value
5
Written by a customer while visiting Samsung US