Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
Great for anything you need.
on December 12, 2023
Posted by: Peachfire
[This review was collected as part of a promotion.] I work as a delivery driver & this phone has been a life saver when it comes to the needs I have in particular.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on December 12, 2023
Posted by: ImariPV99
[This review was collected as part of a promotion.] The camera is great for photos that you get to mess with. The games are great for the one that you're interested in, even seeing the quality at the frame rate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone with Nice One UI
on December 12, 2023
Posted by: Mrk1418
[This review was collected as part of a promotion.] Awesome smooth and sleek phone. Very nice UI and color options
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has great features
on December 12, 2023
Posted by: Wickkedjeep
[This review was collected as part of a promotion.] I use it for video ,social media & for work .
It is easy to use and has the features I need .
It is easy to use and has the features I need .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S23 plus phone
on December 12, 2023
Posted by: Djajtjjj
[This review was collected as part of a promotion.] Very slow and battery does not last long. Also loses signal all the time. I work across the street from a US cell and most of the day no signal
Value
2
Response from Samsung USBy Social Commerce, December 13, 2023
Howdy Djajtjjj,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23+ has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty awesome, right? For your convenience, I have included a few links below with articles for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your network connection. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that the Galaxy S23+ has an adaptive battery? Adaptive batteries work by learning your usage patterns for various apps and allows the apps you use regularly to stay in memory after you exit them. Also, apps you use rarely are killed as soon as you exit them so that they don’t run in the background and waste battery life or use Wi-Fi or mobile data. Pretty awesome, right? For your convenience, I have included a few links below with articles for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. Depending on your region and environment, your device may temporarily disconnect from your mobile network or have a slow network connection. This may be due to your subscribed plan, access region, and mobile network settings. Take a look at the article titled, "Issues with mobile network connection on Samsung phone or tablet" to conduct a few troubleshooting steps to help resolve what you may be experiencing with your network connection. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the provided resources. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
Written by a customer while visiting Samsung US
Customer Rating
4
This product is great but with some growth needed
on December 12, 2023
Posted by: Kai2me
[This review was collected as part of a promotion.] I do enjoy this device but there's some features that I do miss compared to other Samsung phone products I've had like the Samsung health app not having a heart rate monitor on this device. I don't like how more often times than not, the biometrics doesn't pick up on my features and have to redo the process multiple times.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love how this product has amazing camera
on December 12, 2023
Posted by: Jorge571
[This review was collected as part of a promotion.] I use this device for pretty much everything, who needs a computer when you have a Samsung phone?! This device ability to do everything is just awesome! Would definitely recommend to all my friends, I myself switched from an apple device to Samsung because of how many stuff you can do with it! And I definitely don't regret it !
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An upgrade that can wait...
on December 12, 2023
Posted by: BlendFruitola
[This review was collected as part of a promotion.] I use this phone all the time for music and YouTube, along with regular social media. From an S21, this thing has quite an upgraded battery, and even a charging battery protection function that wasn't there before.
It will still have moments where apps will freeze or the phone becomes unresponsive for a few seconds. The camera doesn't seem much different but I still need to mess with it some. Overall, a nice upgrade.
Value
4
Written by a customer while visiting Samsung US