Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
2
I would not recommend
on December 12, 2023
Posted by: Manda1983
[This review was collected as part of a promotion.] I upgrade my device every 2 years this is the worse model of the galaxy thus far highly disappointed
Value
2
Response from Samsung USBy Social Commerce, December 14, 2023
Greetings Manda1983,
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing what you may be experiencing with your Galaxy S23+ and without being able to ask you any follow-up questions in response to what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Without knowing what you may be experiencing with your Galaxy S23+ and without being able to ask you any follow-up questions in response to what you have shared with us in your review, I suggest reaching out to Samsung Support if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing upgrade
on December 12, 2023
Posted by: Mikeymoe
[This review was collected as part of a promotion.] I switched over from the pic Google Pixel 6 pro to the Samsung Galaxy S23 Plus. The S23 is an amazing phone, has everything you can ever need and seamlessly integrates with my watch and my earbuds. The camera on this phone's incredible as well, coming from the amazing camera on the Pixel 6 pro this camera dominates. Works amazing in bright light as well as dark settings and the options are pretty incredible as well. The processing on the phone is fast and smooth, so far no issues with this phone. Glad I made the switch and I'm a huge Galaxy fan now. I've upgraded to a Galaxy watch and Galaxy buds as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful Screen and easy to use!
on December 12, 2023
Posted by: Binxie
[This review was collected as part of a promotion.] I really enjoy my Samsung Galaxy S23 Plus. Great for gaming, listening to music, watching movies and more! I'd love to have more clock options,calendar options and contact options for customization and more ringtone options. But other than that I love it!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It is a great phone all around!
on December 12, 2023
Posted by: Tjlane
[This review was collected as part of a promotion.] I really don't use it much other than music. And the music sounds crisp coming out of the speakers it's a really loud phone volume wise and the camera looks like what our vision should look like! Really great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone works great
on December 12, 2023
Posted by: Gr21212
[This review was collected as part of a promotion.] I haven't had one problem with my phone. Works wonderful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Always a consistently great product
on December 12, 2023
Posted by: CrimsonDragon36
[This review was collected as part of a promotion.] Always going with Samsung, had my last one for 8 years before it had to replaced due to wear and tear. This one is so smooth and user friendly I hope this lasts me another 8 years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Enjoying the features
on December 12, 2023
Posted by: McNika
[This review was collected as part of a promotion.] Processing speed and camera options are easy to navigate. Photos are clear and vibrant. Easy to access files as well as saving in destinated files. I really enjoy the secure folder for files that I don't need my childr3n to get into.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! My favorite within the S series.
on December 12, 2023
Posted by: Shay5677
[This review was collected as part of a promotion.] I mostly use this phone for work purposes, gaming, and streaming services. Screen resolution on this phone is amazing. The camera is also really great when capturing fun moments. Functionality of this phone has been great!
Value
5
Written by a customer while visiting Samsung US