Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
Samsung Best Phone Ever Made!!
on December 12, 2023
Posted by: DeanoWife
[This review was collected as part of a promotion.] Best Camera and Graphics Ever! Best Interface Ever!! Easiest Phone To Use!! Love the Size of the Phone and the look!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to hold
on December 12, 2023
Posted by: Trekstar
[This review was collected as part of a promotion.] I use mine for news, calls, texting, pictures, streaming and gaming
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Battery
on December 12, 2023
Posted by: Bunbun
[This review was collected as part of a promotion.] I use my phone for games, messaging, and social media. My previous phone would be on 15% by the time I got home. The Galaxy S23+ has amazing battery. At the end of the day Im at 40%. This is what I need in a phone and Samsung delivered.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Looks good
on December 12, 2023
Posted by: Darek13
[This review was collected as part of a promotion.] Battery life-poor, functionality-poor (screen frequency freeze) replaced already once for new one- still problem exists
Value
3
Response from Samsung USBy Social Commerce, December 14, 2023
Hello Darek13,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the 100th bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23+ looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! For your convenience, I have included a few links below with articles for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Also, check out the article titled, "Samsung phone or tablet freezes and crashes' for some quick troubleshooting steps to help resolve what you may be experiencing with your screen. Let us know if you would like any further assistance or if you have any questions for us by contacting Samsung Support after reviewing the provided resources. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate physical protection for your investments? Samsung Care+ comes in handy for those unfortunate situations that we may find ourselves in at times in life like falling into the pool with our phone in our pocket, to dropping and shattering the screen as we attempt to carry in the 100th bag of groceries from inside the car into our homes, to accidentally losing our phone during one of the many stops of running our errands, to even when someone decides that our Galaxy S23+ looks better than their own non-Samsung phone so they steal it. Samsung Care+ has you covered. Talk about the ultimate peace of mind! For your convenience, I have included a few links below with articles for your review that address how to maximize your Galaxy battery. The titles of the articles that I have linked below are, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service." These articles contain a plethora of information that you may find beneficial to optimizing your battery life. When your phone or tablet freezes or crashes, it can be really nerve-wracking. The good news is that this can probably be fixed without having to send your it in for service. Performing simple actions like rebooting and updating the software are just a couple of the things you can do to prevent freezes and crashes in the future. Also, check out the article titled, "Samsung phone or tablet freezes and crashes' for some quick troubleshooting steps to help resolve what you may be experiencing with your screen. Let us know if you would like any further assistance or if you have any questions for us by contacting Samsung Support after reviewing the provided resources. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent phone all around!
on December 12, 2023
Posted by: Mnemonides
[This review was collected as part of a promotion.] I stream YouTube vudeos, listen to audiobooks, play games, browse the web, and navigate with maps - this phone does it all with a great UI, great speed, and great battery life! I'll probably stick with this line forever!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love My Device!
on December 12, 2023
Posted by: Misha1
[This review was collected as part of a promotion.] I am a journalist/ filmmaker so this device is just what I needed! The style is sleek, professional, and has a pen that I use regularly to scribble down notes from my boss and for interviews. I also love the camera as it is 4k and captures really clean photos that can be uploaded to my social media as well as to the newspaper as needed. Additionally, there are editing tools that I have ready to enhance what I have already captured.
Overall it was worth the investment and I will continue to be a die hard Samsung fan!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great And Versitile Phone
on December 12, 2023
Posted by: Moose1
[This review was collected as part of a promotion.] Great product that performs all the features that I want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S23+
on December 12, 2023
Posted by: Shadowbear86
[This review was collected as part of a promotion.] The s23+ had been motr durable than I expected. It has landed face down on concrete even before I got my case and no cracks. It also works well for streaming and gaming. I would definitely recommend this phone.
Value
4
Written by a customer while visiting Samsung US