Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
The perfect phone
on November 20, 2023
Posted by: VivaLaLibertad
[This review was collected as part of a promotion.] 6 months of use and I think that this is one of the best phones. The screen quality is insane for either gaming or streaming. With the camera I can take photos of the Moon, and this is not even the S23 Ultra! The battery lasts for a day and a half, which is perfect. Also, I have it in white and I can say that is the best looking phone out there.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 20, 2023
Posted by: Michaelc
[This review was collected as part of a promotion.] The Galaxy s23+ is one of the best phones I have ever had. I always rely on Samsung products and their phones are some of the best! It has it all. Great screen, cameras, battery life, its fast and really cool looking.
I recommend Samsung phones to all my friends and family. Samsung has the best trade in values if you ever want to upgrade to the latest devices.
I recommend Samsung phones to all my friends and family. Samsung has the best trade in values if you ever want to upgrade to the latest devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on November 21, 2023
Posted by: SAMUSER
[This review was collected as part of a promotion.] The phone works really well in terms of playing mobile games and overall experience. If you do video calls however, it does drain the battery pretty quickly and sometimes the phone overheats quickly. Overall decent
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone, great battery.
on November 22, 2023
Posted by: YESMAU
[This review was collected as part of a promotion.] Usually use it for music and Gps in the mornings to work. Just youtube, Camera, and email throughout my work day. Afternoon involves more music during my workouts and drives. Night time involves Netflix, Youtube etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 22, 2023
Posted by: 876544o
[This review was collected as part of a promotion.] This phone is great, it's fast and doesn't lag. I can customize it to my heart's content. Very impressive phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best experience so far
on November 22, 2023
Posted by: Pranav
[This review was collected as part of a promotion.] I am a very light user, I use it for YouTube, whatsapp, Instagram etc. The battery life has just been too good, I turn on battery protection and despite that I get through my day with 30% left. The camera is also perfect for a novice like me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Huge difference in quality coming from the S20
on November 22, 2023
Posted by: EF1995
[This review was collected as part of a promotion.] I finally decided to upgrade after cracking my S20 phone screen. I've been a loyal fan of Samsung Galaxy phones for the past 13 years. The S20 was a great phone, but the S23+ is a huge step up in quality. The camera quality is amazing. The loading speeds are quick enough for my ADHD brain. Overall, I'm very happy with my purchase and impressed with how much Samsung has improved in just a few years.
As a side note, I really appreciated the student discount program, and I'd advise everyone to check it out and see if you qualify. They have different categories for students, teachers, first responders, military, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Keeps locking me out
on November 22, 2023
Posted by: Vdubb2
[This review was collected as part of a promotion.] Great pictures. Videos are great. But 5he phone locks me out and I keep entering pass key. It doubles the lockout time for each entry, that I know are correct.
Value
3
Response from Samsung USBy Social Commerce, November 24, 2023
Howdy VDubb2,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint, or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. The SmartThings Find site can also help you unlock your device. When you have the available time out of your day, please take a moment to review the article that I have linked below for you titled, "Unable to unlock Galaxy phone or tablet's screen" for some quick troubleshooting steps to help you resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001570/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If your phone or tablet is not recognizing your PIN, pattern, password, fingerprint, or face unlock, rebooting the device or entering Safe Mode can help solve the problem. Sometimes you may be prompted to try an alternate method, like your password. The SmartThings Find site can also help you unlock your device. When you have the available time out of your day, please take a moment to review the article that I have linked below for you titled, "Unable to unlock Galaxy phone or tablet's screen" for some quick troubleshooting steps to help you resolve what you may be experiencing with your device. Let us know if you have any questions or if you would like any further assistance by contacting Samsung Support. Thank you for being a devoted Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001570/
Written by a customer while visiting Samsung US