Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
4
Camara is not that great
on November 13, 2023
Posted by: Ciscokid
[This review was collected as part of a promotion.] I use this device for work, and personal use. I have some kind of bug right now, its been bugging me for over 2 months. Every time I look up Google. I get a pop up. Other than that, phone is good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera and how fast the device is
on November 13, 2023
Posted by: mashm64
[This review was collected as part of a promotion.] I use a lot of you tube, Facebook, Instagram, and some games overall y have a great experience, I love the fact that you don't need to install a game to se if you going to like it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features. Easy to navigate.
on November 13, 2023
Posted by: Babydolltorres
[This review was collected as part of a promotion.] I use this phone for EVERYTHING. From streaming to apps. I love my Samsung I'll never go to any other phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Smoother transition between apps and better design
on November 13, 2023
Posted by: Nexus38
[This review was collected as part of a promotion.] For a normal Galaxy phone, it works as advertised. Phone call via cellular network or wi-fi have quick connectivity and reduced drops in T-Mobile network areas. Work substantially, when roaming too.
None of my applications or photos have slowed my phone down and the since I traded in my old phone for this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 13, 2023
Posted by: Kittyg
[This review was collected as part of a promotion.] Does it everything it's supposed to do. No complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Does not stay charged
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I did like this phone until I noticed I'm charging every 45 minutes
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Aloha Iriscarter,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Check out the articles that I have included below for you titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" that may help you resolve what you may be experiencing with your Galaxy battery. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen. Talk about the ultimate peace of mind when it comes to protecting your investments! Check out the articles that I have included below for you titled, "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" that may help you resolve what you may be experiencing with your Galaxy battery. Please do not hesitate to reach out to Samsung Support if you have any questions for us or if you would like any further assistance. Thank you for being a steadfast Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Customer Rating
4
Decent battery life
on November 13, 2023
Posted by: CycoSue
[This review was collected as part of a promotion.] I upgraded from a Note9. I really miss the fingerprint unlock that was on the back of the phone. The front screen on my S23 never recognizes my fingerprint. Face recognition isn't great either.
I use my phone mainly for streaming music and taking photos.
I use my phone mainly for streaming music and taking photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my S23
on November 13, 2023
Posted by: Chevy01girl
[This review was collected as part of a promotion.] I haven't had the phone long but as always I love everything about this phone. Ease of use, the camera is amazing, I'd be lost without it. I've only had one issue that seems to have fixed itself and that was I couldn't keep the display on longer than 30 seconds when idle. A very minor problem. Otherwise, love love love the phone.
Value
5
Written by a customer while visiting Samsung US