Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
Samsung Galaxy S22+
on November 13, 2023
Posted by: Angeleyes0517
[This review was collected as part of a promotion.] Absolutely love this phone! It has a lot of storage and runs fast! Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some features I like
on November 13, 2023
Posted by: Kali38
[This review was collected as part of a promotion.] I use my phone for work. They say it has longer battery life. I would disagree. The screen is not bright enough. No plug in for headphones.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Salutations Kali38,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I am linking a few articles below to help resolve what you have described to be experiencing with your device's battery life. The titles to those articles are, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Although the Galaxy S23+ lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your cup of tea. I have also included your device manual below to help you become better acquainted with the settings and features of your Galaxy S23+. You can adjust the screen brightness according to lighting conditions or personal preference. From Settings, tap Display. > Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. > Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. * If Adaptive brightness is disabled, tap Extra brightness to increase the maximum brightness. This uses more battery. ** You can also adjust screen brightness from the Quick settings panel. Let us know if you would like additional assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I am linking a few articles below to help resolve what you have described to be experiencing with your device's battery life. The titles to those articles are, "Galaxy Battery - Optimization," "Apps are draining battery on Galaxy phone or tablet," "Get the most out of your Galaxy phone or tablet battery," and "Samsung phone battery drains quickly on 5G service." Although the Galaxy S23+ lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you can use a USB-C to 3.5mm jack adapter if Bluetooth earbuds aren't your cup of tea. I have also included your device manual below to help you become better acquainted with the settings and features of your Galaxy S23+. You can adjust the screen brightness according to lighting conditions or personal preference. From Settings, tap Display. > Customize options under Brightness: Drag the Brightness slider to set a custom brightness level. > Tap Adaptive brightness to automatically adjust the screen brightness based on the lighting conditions. * If Adaptive brightness is disabled, tap Extra brightness to increase the maximum brightness. This uses more battery. ** You can also adjust screen brightness from the Quick settings panel. Let us know if you would like additional assistance by contacting Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s23
on November 13, 2023
Posted by: SuperSuper
[This review was collected as part of a promotion.] I use my devise for many things it's my backup for work even though my company furnishes one. While it takes my company phone longer to download or search if I'm in a hurry I break out my trusty android and bam it's done. I use it to stream movies , videos , music in my truck while I'm driving with android auto.it is quick easy to use and I have no problem using it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good phone but not perfect
on November 13, 2023
Posted by: y0guk1988
[This review was collected as part of a promotion.] overall I like the phone. Looses cellular network sometimes. I wish the battery would have about 30% more capacity. I don't mind bigger weight.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Clean and very fast
on November 13, 2023
Posted by: Samsungluv
[This review was collected as part of a promotion.] I love how clean the interface of Samsung is I have stuck with Samsung phones since the S3 my first Samsung phone I use it for streaming , gaming, and my social media. I love using Samsung messages & I would love for Samsung to make more updates on their messaging app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S23
on November 13, 2023
Posted by: Ag4111
[This review was collected as part of a promotion.] I love my phone. I am able to view multiple screens at the same time. The phone charges quick. The screen is long and not too thick. The only down side is you no longer receive plug in ear phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like Samsung over Apple
on November 13, 2023
Posted by: baquilter
[This review was collected as part of a promotion.] I, of course, use my phone for personal use. My expectations are high since I've been a long time Galaxy User. Main reason is that it runs on Android and in general it works well out of the box.
I do hate that they have removed the additional storage slot and are forcing us to use the cloud.
Love the fast charge!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and works great for
on November 13, 2023
Posted by: Mechanic
[This review was collected as part of a promotion.] I use it for work,playing games,surfing internet, watching videos
Value
5
Written by a customer while visiting Samsung US