Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
This product has great features
on November 13, 2023
Posted by: Precious143
[This review was collected as part of a promotion.] Samsung is best I always use Samsung best charging best in games best camera I loved to use Samsung ❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera alone makes the phone worth it
on November 13, 2023
Posted by: Queenb
[This review was collected as part of a promotion.] I use the phone for both personal and work use. I have multiple jobs one of which involves the use of zoom and the other is photography and this phone has been AMAZING. The sound quality too is excellent. The only two downfalls are that the downloading from a mms message that gives me a network error message in most occasions, the TERRIBLE quality sending between Android to iPhone and vice versa, and last but not least the very limited time alloted for mms messaging. Now back to the camera quality including zoom. It's AMAZING!!! I have taken some of the absolute most beautiful pictures using this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great like all the others in the galaxy line
on November 13, 2023
Posted by: ChaosStar95
[This review was collected as part of a promotion.] Good for basically anything you're expecting a smartphone to do and then some. Great battery life to last the whole day and super fast charging when it isn't. My only complaint is the departure from having expandable memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente
on November 13, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I love my galaxy because I can play without the game freezing. I can do multiple jobs. and the battery never seems to die.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good product
on November 13, 2023
Posted by: Christina
[This review was collected as part of a promotion.] I use it every day and I like the long battery life and how many option it has
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Overall decent phone has connectivity issues.
on November 13, 2023
Posted by: MikeLG
[This review was collected as part of a promotion.] Overall a decent phone. There's connectivity issues and touch screen issues. Also when playing video games ot streaming movies it tends to over heat. Aside from that the phone runs great for day to day use! It does run quicker then the last generation phones! If these issues were/are resolved this phone would be phenomenal it does have pretty good battery life.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hello MikeLG,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices that would extend additional coverage protection to your devices? This service would extend your peace of mind in regard to those unexpected events that happen in life like breaking your screen, spilling liquids on your device, accidentally leaving it behind at the coffee shop, and even someone stealing it. Samsung has over 700 authorized repair locations available nationwide to you for easy access. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide to help keep your devices at their normal operating temperature. For your convenience, I have included a link below containing an article titled, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device in tip top shape. If you would like any additional assistance, please do not hesitate to reach out to Samsung Support when it is most convenient with you. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23+. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we offer Samsung Care+ that can be added to eligible devices that would extend additional coverage protection to your devices? This service would extend your peace of mind in regard to those unexpected events that happen in life like breaking your screen, spilling liquids on your device, accidentally leaving it behind at the coffee shop, and even someone stealing it. Samsung has over 700 authorized repair locations available nationwide to you for easy access. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. Use this guide to help keep your devices at their normal operating temperature. For your convenience, I have included a link below containing an article titled, "Keep your Galaxy device at its normal operating temperature" for some great tips on keeping your device in tip top shape. If you would like any additional assistance, please do not hesitate to reach out to Samsung Support when it is most convenient with you. Thank you for being a treasured Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phonedc
on November 13, 2023
Posted by: Stevep
[This review was collected as part of a promotion.] I use my phone to talk to my family and friends also use it to take pictures and play games. To keep track of all my appointments and spending my money.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has awesome features
on November 13, 2023
Posted by: Amanda
[This review was collected as part of a promotion.] The camera is by far amazing. To be able to zoom in and get a perfect picture of the moon is unbelievable. Not only can you have perfect pictures but also the space to store all your favorites. There are many apps that can help performance, depending on exactly how you use your phone.
Value
3
Response from Samsung USBy Social Commerce, November 15, 2023
Hi there Amanda,
Thanks for taking the opportunity to review your Samsung Galaxy S23+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying all that your Galaxy S23+ has to offer you as far as features and functionality! Please feel free to contact Samsung Support if you have any questions for us or if you would like to share any other feedback with us regarding your purchase. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23+. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We are so happy to hear that you have been enjoying all that your Galaxy S23+ has to offer you as far as features and functionality! Please feel free to contact Samsung Support if you have any questions for us or if you would like to share any other feedback with us regarding your purchase. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US