Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
The Galaxy series is the best phone to have
on September 11, 2023
Posted by: GALAXYM3
[This review was collected as part of a promotion.] The Galaxy S21 that I currently have has been great and love the features. It's thin, durable and take magnificent photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good to use
on September 11, 2023
Posted by: FoxyNew
[This review was collected as part of a promotion.] I feel very good using it.Just use stronger waves.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My 2nd favorite phone I've ever owned ❤️
on September 11, 2023
Posted by: Ashhhh
[This review was collected as part of a promotion.] I love the phone and all the features but I really wish it had the stylus pen with it. That's all its missing!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 11, 2023
Posted by: Mrmonkey19
[This review was collected as part of a promotion.] Great phone but seems there's seems to be connection issues and lesser app development than iOS for certain apps (not galaxy s23 specific but more of an android thing).
I overall like the phone but when I am connected to my Internet connection at home I get no signal when standing next to the modem. I know it's not my modem as all my other equipment works fine in the same area. Tried resetting all network connections, forgetting the network connection, and restarting the phone multiple times. Phone is also all the way up to date.
I overall like the phone but when I am connected to my Internet connection at home I get no signal when standing next to the modem. I know it's not my modem as all my other equipment works fine in the same area. Tried resetting all network connections, forgetting the network connection, and restarting the phone multiple times. Phone is also all the way up to date.
Overall phone is great! Don't know if the connection issue is specific to me or more wide spread but that's been my only major issue.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Product is amazing!
on September 11, 2023
Posted by: Samsung4Lyfe
[This review was collected as part of a promotion.] I would've gotten it 5 stars if the camera was so poor in quality in low-light environments.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite Galaxy yet
on September 11, 2023
Posted by: Sunflower
[This review was collected as part of a promotion.] I use it for everything! Shopping, streaming, research, email, games...
I love how quick it processes all that I need.
And the picture and video quality is amazing!!!
I love how quick it processes all that I need.
And the picture and video quality is amazing!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's okay. It's a phone
on September 11, 2023
Posted by: MyPhone1
[This review was collected as part of a promotion.] I use it for calls, take pictures and checking emails when I'm not home. It's okay I guess...
Value
3
Response from Samsung USBy Debra, Social Commerce, September 14, 2023
Salutations MyPhone1,
Thanks for taking the opportunity to review your Samsung Galaxy S23+. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like any additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23+. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Please feel free to contact Samsung Support if you would like any additional assistance. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on September 11, 2023
Posted by: Tobias2023
[This review was collected as part of a promotion.] Definitely it is the best phone made by Samsung so far.
Value
4
Written by a customer while visiting Samsung US