Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
Great As Always
on August 28, 2023
Posted by: Katie0513
[This review was collected as part of a promotion.] I have been a long time fan of samsung since my first one witch i do believe was the s3 (may not be correct) a while back i needed a change and switched to another brand witch was a huge mistake so when this device came out i knew i had to get it and sure enough i wasnt let down i love this phone the way it can be customized and the quality of the device is just amazing i cant tell ya how many times i have dropped my phone without a case or screen protector from pretty high and not even a scratch to show for it i have recommended this specific device to many people and we hope to be able to get my husband one soon hes ready to switch from the other brand hes tired of screen replacments from minor bumps and drops lol yall know what brand im talkin about not a pear phone 😉 anyways i hope others enjoy there s23 plus as much as i have and i hope more people get this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is like Google version of Apple 🍎
on August 28, 2023
Posted by: Lola420
[This review was collected as part of a promotion.] I use this phone for calls photos email and games. Also I like it because it's like an apple phone but the screen is way too small it. Also this phone does have amazing photo . Wow it's all amazing
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The ever better s23+ and it's AMAZING capabilities
on August 28, 2023
Posted by: YETI1985
[This review was collected as part of a promotion.] WOW and WOW. Just how to start as there are so many great things about the new s23+ o feel as though it helps even the slower smartphone users like myself feel comfortable while tackling any day to day tasks. From the easy transitions from app to app and upgrades in the group sharing.... I fell as connected as ever. I also love playing with all of the amazing camera functions and tools it seems a bit easier the my last Samsung. There are a couple things I would change for personal use and business it would be great to have a functional separation app Installed to help disconnect priorities from personal life snd business. Peace of mind as family is always important as well as pulling back from work related stress. Thanks for the thoughtful updates and upgrades. I am excited for what's to come.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Use, vivid colors
on August 28, 2023
Posted by: J4Bank
[This review was collected as part of a promotion.] The user experience continues to improve with awesome graphics, great size, and easy integrations.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera
on August 29, 2023
Posted by: PicturePerfect
[This review was collected as part of a promotion.] I love to take pictures of the world around me, and now I can even better than before. Pictures are are crisp and clear, looks as though a professional took them. The zoom is awesome! Catching a hummingbird in mid flight above a flower is priceless. Thanks Samsung for another great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is super fast and responsive.
on August 29, 2023
Posted by: Cmiranda007
[This review was collected as part of a promotion.] I'm liking the fluidness of the phone itself and all the products to go with it. The watch 5 Pro and Ear Buds 2 Pro are a perfect addition. First Samsung products I've owned. Liking them so far. The Samsung Duo charger works perfect for charging the devices..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The battery life isn't that bad
on August 29, 2023
Posted by: Weinerdog
[This review was collected as part of a promotion.] I love the camera ok this phone, it looks amazing and I love how customizable everything is on the his phone. I love that I get to make it how I want it to look in every aspect I can think of. Overall I love this phone and it's customization.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
S23 vs S23
on August 29, 2023
Posted by: LeoRocks
[This review was collected as part of a promotion.] The S23 is as intuitive as the S9 which I traded up for. That said, it doesn't seem much different than the S9. What I miss is the beautiful curved screen of the S9 & S8. As well as I miss having a headphone jack input.
The S23 has a larger screen which I like. The speaker does not seem to be as loud as the S9.
The S23 has a larger screen which I like. The speaker does not seem to be as loud as the S9.
Value
3
Response from Samsung USBy Debra, Social Commerce, September 1, 2023
Good day LeoRocks,
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23+ lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you could use a USB-C to 3.5mm jack adapter, if Bluetooth enabled earbuds are not your preference. Without having more detailed information available regarding what you may be experiencing with your audio, I recommend reaching out to Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thank you for finding the free time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We value your honesty as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most amazing experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Although the Galaxy S23+ lacks a 3.5mm headphone jack, you can still use wired headphones that plug via USB-C to listen to your content, or you could use a USB-C to 3.5mm jack adapter, if Bluetooth enabled earbuds are not your preference. Without having more detailed information available regarding what you may be experiencing with your audio, I recommend reaching out to Samsung Support at your earliest convenience for further assistance and/or troubleshooting. Thank you for being an unwavering Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US