Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
I love galaxy phones.
on August 21, 2023
Posted by: Scentsylady
[This review was collected as part of a promotion.] I use this for everything, streaming, games and work related. I had a note 8 then switched to moto..I could not be happier switching back to samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on August 21, 2023
Posted by: cmoney
[This review was collected as part of a promotion.] The s23+ is all the pho e I could need for awhile. Camer is grat Bixby is awesome. And s sturdy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fast processing love the color and the size is per
on August 21, 2023
Posted by: Apollo
[This review was collected as part of a promotion.] I use it for everything every day all day work and entertainment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products battery lasts for a very long time.
on August 21, 2023
Posted by: LethialovesCats
[This review was collected as part of a promotion.] I use this product daily and I only have to charge it twice for it to last the whole day, even while using it constantly.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 21, 2023
Posted by: RKline
[This review was collected as part of a promotion.] I use my phone for everyday use. I love the bixby when my alarm goes off it tells me the news and weather without asking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Has major issues with lagging notifications
on August 21, 2023
Posted by: Mack533713
[This review was collected as part of a promotion.] I bought the s23 Plus and the s23 ultra. S23 plus has had major issues with lagging notifications. They both run the same software but the ultra seems not to have the same issues. I've upgraded the Plus to Android 14 beta and it seems to have help with the notification delays. I have issues with a 14 beta but since my work requires apps. Notification delay are a major issue. Support was no help at all
Value
2
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
HowdyMack533713,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. When you have the available free time in your busy day, please take a look at the article that I have linked below titled, "Apps on Samsung phone are not sending notifications" for some quick troubleshooting steps that you can take to help you resolve what you have been experiencing with your Galaxy S23+. If you would like any further assistance afterwards, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Different things can prevent apps from running or showing notifications. Disable any function that could be blocking notifications and then test the app to see if it sends notifications. When you have the available free time in your busy day, please take a look at the article that I have linked below titled, "Apps on Samsung phone are not sending notifications" for some quick troubleshooting steps that you can take to help you resolve what you have been experiencing with your Galaxy S23+. If you would like any further assistance afterwards, please do not hesitate to contact Samsung Support. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01001588/
Written by a customer while visiting Samsung US
Customer Rating
5
This phone handles everything I need it to.
on August 21, 2023
Posted by: Marduk24
[This review was collected as part of a promotion.] Everything I have put this phone through and it just keeps going. I have dropped it, in and out of water. It keeps going like it just came out of the box. The pictures I take are amazing with it. I have two kids and document everything we do. Everyone I show my pictures too are amazed at the quality!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but Battery life could be much bett
on August 21, 2023
Posted by: George
[This review was collected as part of a promotion.] I use my phone for: calling texting email paying bills apps games and camera
Value
4
Written by a customer while visiting Samsung US