Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
Done with Apple for good
on August 13, 2023
Posted by: SamsungSean25
[This review was collected as part of a promotion.] I love the s series phones especially the newest model. The camera is absolutely leagues ahead of Apple. The gaming is fast and graphics phenomenal. I switched from iPhone about 10 years ago bc the galaxy I had back then was just better overall. There was freedom with the operating system unlike iPhone. I'm all samsung f4om earbuds to tv to refrigerator.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Once again, WOW!
on August 13, 2023
Posted by: Galaxygrl
[This review was collected as part of a promotion.] Samsung Galaxies never disappoint me! Just got the new 23+ last week and, as always, impressed and very happy. Ever since I bought my 1st Samsung Galaxy, yearssss ago when they started making them, I've been at ease and will never own anything else. I can ALWAYS trust Samsung! Galaxies ALWAYS feel like home to my eyes, mind, heart and fingers. I don't even remember ever having anything BESIDES a Samsung Galaxy! So once again in 2023, I thank you Samsung!! 😊 🥰❤️❤️❤️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Quality!! Dropped from a bridge - and surviv
on August 13, 2023
Posted by: Arthur
[This review was collected as part of a promotion.] I was walking my dog one day, and my dog acted up and went crazy. Somehow, my phone slipped out of my pocket and at that time we were over a bridge with cars underneath. Luckily, there werent any cars as it was a business day and my Samsung Galaxy S23+ survived without a single scratch or dent. I don't know how, but they did. However, after the drop I noticed something rattling inside but it doesn't seem to affect my daily usage so I dont really care lol
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It was a great phone until it wasn't.
on August 13, 2023
Posted by: 42069710
[This review was collected as part of a promotion.] I hadn't had a single issue until the literal same week that the warranty expired. Now it overheats. Gives me constant error message that for some reason do not show up on the error log or debug. I also feel like I should be able up backup to places other than Google. Why not one drive
Value
3
Response from Samsung USBy Debra, Social Commerce, August 16, 2023
Howdy 42069710,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your day, feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature" to learn more about how to keep your Galaxy devices at their optimal temperatures. I have linked it below for your easy access. Were you aware that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investments? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Without having more details available pertaining to what error message you are seeing on your device, I suggest reaching out to Samsung Support at your earliest convenience for further assistance and/or troubleshooting on your Galaxy S23+. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy S23+. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. When you have some free time in your day, feel free to check out the article titled, "Keep your Galaxy device at its normal operating temperature" to learn more about how to keep your Galaxy devices at their optimal temperatures. I have linked it below for your easy access. Were you aware that we also offer Samsung Care+ that can be added to your eligible devices that would offer you the ultimate peace of mind when it comes to your protecting your investments? Samsung Care+ comes in handy for those unfortunate situations in life like leaving your device behind on public transportation, having it stolen, taking an unexpected dip in the neighbor's pool, to dropping it and shattering the screen. Plus, having over 700 authorized repair locations to take your device to helps you get back to what you love most in life. Without having more details available pertaining to what error message you are seeing on your device, I suggest reaching out to Samsung Support at your earliest convenience for further assistance and/or troubleshooting on your Galaxy S23+. Please do not hesitate to contact Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/answer/ANS00076952/
Written by a customer while visiting Samsung US
Customer Rating
5
Camrea is excellent love how it's not heavy at all
on August 13, 2023
Posted by: Misslady07
[This review was collected as part of a promotion.] I use my Samsung for working out listening to music and talking alot of photos of me and my kids and dogs the camrea is excellent
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's been perfect
on August 14, 2023
Posted by: Ks2332
[This review was collected as part of a promotion.] I had an s22 last year and this year I went with the S23+ and I can honestly saw is wow. Great battery life. Extremely fast even with it in power save mode. All in all I would recommend this to any Android user!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on August 14, 2023
Posted by: Captainqmc
[This review was collected as part of a promotion.] For general use. Mainly communications and other helpful apps.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone great features
on August 14, 2023
Posted by: JohnT9
[This review was collected as part of a promotion.] Great phone and excellent performance and features. Have had Samsung phones since the s6 and this is the best yet
Value
5
Written by a customer while visiting Samsung US