Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
Tough Enough
on May 1, 2023
Posted by: Ghosty01
[This review was collected as part of a promotion.] this phone is surprisingly durable and takes amazing photos...simply incredible
Written by a customer while visiting Samsung US
Customer Rating
5
All you really need in a phone
on May 1, 2023
Posted by: Datsamsunguy
[This review was collected as part of a promotion.] I use this phone for everything. Watching shows/movies/gaming. Smooth features makes it user friendly and not overkill for the simplest of use. Good battery life and very similar to the s20+, which was the last model I owned. Having back to back samsungs, makes me want to keep my business with samsung and avoid the competitiors at all costs
Written by a customer while visiting Samsung US
Customer Rating
5
User Friendly and Adaptable
on May 1, 2023
Posted by: Lifesaver
[This review was collected as part of a promotion.] I am a disabled veteran with significant neurological and physical limitations. I find this device extremely adaptable and user-friendly. The I phone that I had before, was limited in functionality, and was actually hacked, locked-out by the hacker, and all of my information and personal data was held for a "ransom". Apple refused to help, and said there was nothing they could do, because I could not verify my identity after the Icloud accohnt was hacked. I switched back to the Samsung S23+ and couldn't be happier. The text-to-talk feature is fluent and easy to use. The multiple security features and access to multiple open-source applications allow me to feel confident that should something re-occur, I can count on Samsung to "have my back" and recover sensitive information. The uncomplicated features and ease of use helps me keep track of critical appointments and allows family and friends to locate me immediately or send emergency services to my location at the push of a button, which has saved my life during a seizure. The phone is durable which suits my needs perfectly. I will never go back to an IPhone, especially after trying to deal with the incompetence of an out-sourced customer support staff. The Samsung Series truly is unparalleled in productivity, ease-of-use, adaptability, etc. The camera and video quality is amazing too, capturing amazing moments with my fanily. Thank you Samsung for producing a life-saving and easy to use device, that shuts down the Apple Squa
Written by a customer while visiting Samsung US
Customer Rating
5
It's a incredible phone for games and use for work
on May 1, 2023
Posted by: Nick507
[This review was collected as part of a promotion.] I use my device for gaming and it work great is very quick and never has a issue running very high quality games. Working with this for is simple easy and smart with the side tools u have at ur disposal for your work and searching on the internet. I use the voice command as well and I have not had a issue with it always hears what I say and is always correct with what I have said. The speakers on the phone are incredibly great u can hear tithe other person on the other line with ease and the speaker it great on the side with amazing quialy in the sound. This phone is great and and I can't wit to upgrade this phone. Incredible durability with this phone is amazing as well.
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic smart phone
on May 31, 2023
Posted by: Tomk11
[This review was collected as part of a promotion.] I use this phone for personal and professional work.
The accessing and refining searches are very fast.
The photographs are of impressive quality. I have used 4 of the past products and very impressed by the new advancement.
This works great for my zoom calls!!!
The accessing and refining searches are very fast.
The photographs are of impressive quality. I have used 4 of the past products and very impressed by the new advancement.
This works great for my zoom calls!!!
Written by a customer while visiting Samsung US
Customer Rating
4
Durability
on May 31, 2023
Posted by: Adventurer
[This review was collected as part of a promotion.] I take this phone on all my adventures from mnt biking to skydiving. It's durability, especially the screen is unmatched.
Written by a customer while visiting Samsung US
Customer Rating
5
It's the him of phones
on September 11, 2023
Posted by: Slickrick
[This review was collected as part of a promotion.] The goldilock phone of the s23 line up not too big not too small just right.
Has the features
Has the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not that good
on February 18, 2023
Posted by: Notsogood4me
[This review was collected as part of a promotion.] Doesnt work as good as the s21 it freezes and is slow and mic doesnt work yeah im not a fan
Response from Samsung USBy Bethany, Social Commerce, February 21, 2023
Hello... Thank you for your review of the Samsung Galaxy 23+. Your feedback is appreciated as we continue to lead the charge on innovation. I've attached a few links that should help with the freezing, microphone and speed of your device. Please reach out to Samsung Support, also below, if we can be of any further assistance. Thank you for being the best part of Samsung! -Bethany
Samsung phone freezes and crashes
Microphone issues with Galaxy phone or tablet (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Samsung phone freezes and crashes
Microphone issues with Galaxy phone or tablet (samsung.com)
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US