Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
3
Still figuring out
on May 1, 2023
Posted by: Ha8newphones
[This review was collected as part of a promotion.] Had less than month and still working out kinks. Had issues with sim card and working out discounts
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hey there, we appreciate you taking time to provide your feedback to us regarding your Samsung Galaxy S23+. If you are finding difficulties with the transition to a new device, we recommend taking a look at the full product manual for your device to help with the features. You can also reach out to the Samsung Support Team at any time with questions or assistance with the settings and features of your new device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Exquisite speed, great battery, solid all around
on May 1, 2023
Posted by: Ausnorlax45
[This review was collected as part of a promotion.] Perfect UI with launch, and I have no errors with the new chip coming from the s22 plus. It has better battery, and looks so pristine, although I liked the camera frame from last year. Will enjoy for many years.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and battery life.
on May 1, 2023
Posted by: Jfkburlnj
[This review was collected as part of a promotion.] I use my phone daily for just about everything. Phone calls. Messaging. Searching the internet. Reading the news. Photographs. And gaming. The phone handles everything effortlessly. Open multiple programs. No problem. Upload and download speeds are excellent. And finally the battery lasts almost the whole day without the need to be charged. Excellent phone.
Written by a customer while visiting Samsung US
Customer Rating
3
S23+ review
on May 1, 2023
Posted by: Applesucks
[This review was collected as part of a promotion.] I upgraded from the s20+ to the s23 plus. The storage is non expandable, the ram is less was reduced from 12 to 8. The s23 to me is a downgrade from the s20. The camera is better but besides all that I prefer my old s20+. The s23 is a great phone, the cosmetics are clean elegant, the display is crisp. The trade in program has been excellent for me both times I used it, which is really why I upgraded. The biggest positive for this phone is that it will be software supported until 2027 I believe and for me that's big. I do like this phone enough to continue using it until then, it's still better then any iphone and the features work really good for daily use.
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 2, 2023
Hi there, thank you for your feedback on your Samsung Galaxy S23+. We are happy to hear you are enjoying the features of your new device. If you do find that the storage capacity is not sufficient, we would be more than happy to assist you in exploring digital options for expansion. We appreciate you being a loyal Samsung customer, and hope you have a great day. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love This Phone!!!
on May 1, 2023
Posted by: Goldilocks
[This review was collected as part of a promotion.] This phone is awesome! The camera is phenomenal and the size of the phone is perfect.... not too big and not too small.
From a software perspective, if you haven't used SmartView yet, you're missing out. I use this feature all the time to quickly cast pictures, videos and more to my Samsung TVs. It's a game-changer.
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera great features great everything
on May 1, 2023
Posted by: itskeyfrm260
[This review was collected as part of a promotion.] I love all the features especially the camera it's more than HD it's like HDR so clear
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful, Sharp, Sophisticated and Powerful!
on May 1, 2023
Posted by: RayKay72
[This review was collected as part of a promotion.] I purchased this phone shortly after release. Upon receiving it I did as any gamer would I downloaded every game I could, including Diablo, Contest of Champions and many more. I am also a photographer and the camera quality floors me. But to just add some icing on the cake, the battery life is what is the most iconic. I have the availability to super fast charge and get on with my day then not have to charge for another 2 days. I am so happy with my product.
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is as good as my professional camera
on May 1, 2023
Posted by: Claddagh07
[This review was collected as part of a promotion.] I use my phone daily for every thing from calls to text. Streaming movies, editing photos, and emails. You name it, I can do it on my phone.
I have been loyal to Samsung for years, I believe my first one was just an "S". I did try another leading product for about a week. I ended up giving it to my daughter and never looked back.
Written by a customer while visiting Samsung US