Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Average customer rating
4.8
(3,223 Reviews)
Rating breakdown 3,223 reviews
5 Stars
2,651
4 Stars
471
3 Stars
75
2 Stars
12
1 Star
14
94%of customers recommend this product.
(
44 out of
47)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23+ 512GB S916U Unlocked - Graphite
Customer Rating
5
S23+ review
on March 2, 2023
Posted by: Grandma4
[This review was collected as part of a promotion.] I love the S23+ phones. I had a S20 5G previously and the S23+ is much better. Easier to use, smoother operation and the battery life is amazing.
Written by a customer while visiting Samsung US
Customer Rating
1
Good Hardware Ruined by One Major Flaw
on March 15, 2023
Posted by: Yellowman
[This review was collected as part of a promotion.] Gorgeous, symmetrical design. Solid build quality. Decent display (should be higher resolution for the price). Snappy performance.
But, none of the good matter when the notifications are delayed by up to 15 minutes and the device fails to serve its main purpose - reliable communication. I rely on my phone to NOTIFY me as soon as the NOTIFICATION IS SENT (whether it be twitter, discord, or one of my many financial/stock apps), NOT after 15 minutes of sleeping or "dozing". COMPLETELY USELESS. As a day trader, I could potentially lose tens of thousands of dollars every time I get a delayed notification.
Anybody using this phone (or any other modern Galaxy/Adroid phones for that matter), should test this. Leave the phone alone for 5-10 minutes. Send an email/tweet/discord to yourself. See how long it takes the phone to let you know. Chances are, it won't notify you until you wake the phone up yourself.
I've turned off every single power saving feature/settings/sleep settings. Nothing fixes this issue. I've turned off "pause app activity". Battery is "Unrestricted" for all the apps I need prompt notification. No permission is removed. Nothing helps.
I am not really surprised since every Galaxy Phone since S20 has the same exact issue. Extremely disappointing.
Response from Samsung USBy Bethany, Social Commerce, March 29, 2023
Hello...We appreciate you taking the time to review the Samsung Galaxy S23+
We value all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link that should help concerning your notifications, and also the link to our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Apps on Samsung phone are not sending notifications
smsng.us/Warranty-Info
smsng.us/Samsung-Support
We value all feedback as we continue to innovate and improve on the design and functionality of our products. We never want our customers to feel as if they’ve had a less than idea experience. I've attached a link that should help concerning your notifications, and also the link to our warranty department. Please reach out to them for assistance as needed. Thank you for being a valued customer. -Bethany
Apps on Samsung phone are not sending notifications
smsng.us/Warranty-Info
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade from S20+
on March 15, 2023
Posted by: Photoguy
[This review was collected as part of a promotion.] I upgraded from the S20+ and am so far very happy.
Data transfer from the old phone to the new one was easy and all but one small app transferred all its data.
The audio quality is improved both in listening and others saying that they can hear me better.
I have not used the camera a lot yet, but it seems to work well. ( I'm still trying to figure out all the bells and whistles).
Screen display is great and movies look great when I play them.
So, so far I am very happy.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on May 1, 2023
Posted by: Anonymous
[This review was collected as part of a promotion.] I love Samsung products..they are on top the new tech..they never let me down when it comes to new upgrades..number 1 in los angeles. I love the fact that the android offers different phones depending on your budget they all work great ..
Written by a customer while visiting Samsung US
Customer Rating
5
From 3 to 23+
on May 31, 2023
Posted by: PineThoughts
[This review was collected as part of a promotion.] As someone who started with a Galaxy S3, then an S5, an S7 and now an S23+. I can say that the S23+ has been a huge jump in performance and quality. And with the culmination of device care skills I've gained (getting a good quality case and knowing how to properly clean), I expect this to last a lot longer for sure. So far it's been nothing but responsive, with a great display and the camera(s) is one of the best I've seen on a phone. All of this has made me have no regrets on my purchase, since I tend to read and watch reviews before buying things nowadays. If anyone is on the fence with upgrading, I would highly recommend doing so if your previous one is on its last legs. The S23+ does not disappoint!
Written by a customer while visiting Samsung US
Customer Rating
5
This device is all you need
on August 12, 2023
Posted by: Mike1981
[This review was collected as part of a promotion.] I have had my device for a month. I switched to the Samsung Galaxy S23+ from a iPhone 13 Pro Max. I have been a avid iPhone user for the past 7 years however before that I used samsung devices but turned to Apple products due to the older Galaxy devices I had would constantly have software issues and crash all the time. So far with the s23+ I have not had any issues and I'm loving this device and am having to learn android again but I'm having fun doing it. I chose the green 512mb variant and couldn't be happier. Thank you samsung for really coming through when designing and manufacturing the s23+! You have a customer for life!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S23+ is a great upgrade to my previous S10
on March 18, 2023
Posted by: Larry1Dr
[This review was collected as part of a promotion.] I use my phone all day for emails, messages, checking social media, listening to music, playing games, and for photos. Great photo resolution and great sound. Added Buds this time and they are a great add-on!
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 23+
on March 18, 2023
Posted by: Bluesmom
[This review was collected as part of a promotion.] Love this phone. Upgraded from galaxy 10e which was a great phone.
This phone is process faster and the battery life is amazing. I take a lot of pictures and listen to books and the battery last and last.
This phone is process faster and the battery life is amazing. I take a lot of pictures and listen to books and the battery last and last.
The camera is amazing. They are clear and the shutter is quick. There is no delay as I had in with the 10e.
Written by a customer while visiting Samsung US