Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Sky Blue
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Sky Blue
Customer Rating
4
Issues
on April 16, 2024
Posted by: Grammie
from Greeley,Colorado
Expertise:Intermediate
Problems the need to use 2 buttons to restart phone is very difficult with arthritis and small hands. Photos are ok. Wrap screen makes screen protectors hard to keep on. I do like the pen being back in the phone. My husband has the same phone. He has issues with the small button which sometimes won't work to turn on.
Features
4
Performance
4
Design
3
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Best sleek phone ever
on June 25, 2024
Posted by: Dalomor
from Texas
Expertise:Intermediate
This is a man made machine , love love love. I don't see myself using anything but samsung galaxy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Fragile
on August 24, 2024
Posted by: Ed P
from LAS VEGAS, NV
Expertise:Intermediate
The screen broke easy it's a fragile need use other materials
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
2
Rating
on October 6, 2024
Posted by: Teri
from Northern california
Expertise:Expert
This phone has tucked since the moment I got it. I hate what you have done to this phone!!!
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, October 7, 2024
Hey Teri, we appreciate you taking the time to reach out and share your feedback with us. Our goal is to ensure that our customers have the best experience with our devices and services. We noticed you reached out regarding the Galaxy S23 Ultra. The S23 Ultra is equipped with the Snapdragon 8 Gen 2 processor, which unleashes a premium experience, including groundbreaking AI, a future-ready mobile gaming experience, and powerfully sustained gameplay with the world’s fastest mobile graphics. Additionally, the Galaxy S23 Ultra features an embedded S Pen, which many long-time Samsung Galaxy users know and love, offering more possibilities for productivity, note-taking, hobbies, and more. We're always here to help, Teri. We'd like to gather more information so that we can further assist you and ensure you have the best experience with your device. Please reach out to us at Samsung Support, and we'll be more than happy to get started. -Kelvin
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Written by a customer while visiting Samsung US
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
5