Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Sky Blue
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Sky Blue
Customer Rating
1
They couldn't just keep the 40mp front camera? 🤦
on June 3, 2023
Posted by: Juni
Expertise:Expert
Front camera dropped from 40mp to 12mp 🤦🏻♂️. Why couldn't they keep the 40mp camera? Why didn't Samsung improve on the battery instead, Disappointed .
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 6, 2023
Hey there Juni, we are so grateful to you for sharing your feedback on your Samsung Galaxy S23 Ultra. We always want to help our customers get the most out of their chosen device. Without knowing how long you've owned the device we want to highlight that the Samsung Galaxy S23 Ultra comes with a 5000 mAh adaptive battery that is designed to learn your usage habits and adjust the consumption to provide all day battery life. If this hasn't been your experience, we have included links to the Samsung Support Team, Customer Care+ Team, and the warranty information for your device. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
1
No Upgrade, Its a Down Grade.. O
on May 25, 2023
Posted by: DFWGuy
from Valley Forge, PA
Expertise:Expert
No Upgrade, Its a Down Grade.. Old model is Premium looking and this one is from Recycled cheap materials. Then Price should be less not a Premium phone price.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 26, 2023
Hey there DFWGuy, we appreciate you taking time to share your thoughts with us about your Samsung Galaxy S23 Ultra. We completely understand how important it is to your daily life that your phone function as intended. Here at Samsung we have made a committment to be more environmentally friendly and have begun using recycled materials in some of our devices. However, the Samsung Galaxy S23 Ultra has an Armor Aluminum frame and Gorilla Glass Victus 2 for the display making it more durable than previous generations. We have also provided an article for your convenience to help you troubleshoot the connectivity of your device, if you have already checked with your carrier to ensure you have service coverage in your area. We have also included a link to the Samsung Support Team should you need further assistance. We appreciate you being a Samsung customer. -Elizabeth
Connection Weak
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Connection Weak
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good looking
on July 18, 2023
Posted by: Ron Burger
Like no money down with monthly payments when can l start
Written by a customer while visiting Samsung US
Customer Rating
4
Good
on April 21, 2023
Posted by: Anonymous
from Wadena Minnesota
Good great nicedg g ju da ghfhjhggghvgjjh b fjk k hh.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like camera mostly
on May 15, 2023
Posted by: Prince
from Colorado Springs
Expertise:Intermediate
I like this gadget...I wish to buy this device someday
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features of this phone
on May 15, 2023
Posted by: DAno
from Albuquerque New Mexico
Expertise:Intermediate
It's a very nice phone love the camera it's unheard of to have a camera that's good on a phone I've had plenty of phones nothing like this
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Moved up from S22 Ultra
on May 27, 2023
Posted by: musiclovr
from Tucson, AZ
Expertise:Expert
I switched from iPhone (after 10 years) to the Galaxy S22 Ultra last year & never looked back. After reading reviews describing the improved performance of the S23 Ultra I jumped at the upgrade. So far this phone doesn't disappoint. I really love the big display and yet the sleek design makes the phone easy to handle & carry with me. I don't play games on my phone much so I can't comment on the performance improvements there. But for the everyday things I do use I'm very happy with the improvements in speed. The display even looks better to me than my S22 Ultra display, though I read that they are the same. I read a lot on my phone so I really appreciate that nice big display.
Written by a customer while visiting Samsung US
Customer Rating
5
Quick n simple
on May 29, 2023
Posted by: Taccobell
Just got it love my boylol,for real tho epic pics and unrealistic clear as day
Written by a customer while visiting Samsung US