Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Sky Blue
Average customer rating
4.1
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
11
4 Stars
7
3 Stars
0
2 Stars
1
1 Star
2
92%of customers recommend this product.
(
12 out of
13)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Sky Blue
Customer Rating
5
Samsung Galaxy S23 Ultra Blue
on October 2, 2023
Posted by: Cha Son
from San Francisco
Expertise:Intermediate
I love everything about S23 Ultra esp the camera! No regrets purchasing it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome
on August 20, 2023
Posted by: LuvtoLuv
from Alliance,Ohio
Expertise:Beginner
I love the features and the pictures it takes.
I love the colors that are available
I love the colors that are available
I would recommend this to a friend!
Features
3
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good looking
on July 18, 2023
Posted by: Ron Burger
Like no money down with monthly payments when can l start
Written by a customer while visiting Samsung US
Customer Rating
1
They couldn't just keep the 40mp front camera? 🤦
on June 3, 2023
Posted by: Juni
Expertise:Expert
Front camera dropped from 40mp to 12mp 🤦🏻♂️. Why couldn't they keep the 40mp camera? Why didn't Samsung improve on the battery instead, Disappointed .
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, June 6, 2023
Hey there Juni, we are so grateful to you for sharing your feedback on your Samsung Galaxy S23 Ultra. We always want to help our customers get the most out of their chosen device. Without knowing how long you've owned the device we want to highlight that the Samsung Galaxy S23 Ultra comes with a 5000 mAh adaptive battery that is designed to learn your usage habits and adjust the consumption to provide all day battery life. If this hasn't been your experience, we have included links to the Samsung Support Team, Customer Care+ Team, and the warranty information for your device. We appreciate you being a Samsung customer. -Elizabeth
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Customer Care+
smsng.us/Samsung-Care-Plus
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone period
on June 2, 2023
Posted by: Rokji
from Atlanta, GA
Expertise:Intermediate
Nice and big screen. Crystal clear calls especially speakerphone. Great battery life. S-pen!, Amazing cameras.
I was long time iphone user and I tried Fold 4 but it wasn't for me then switch to S23 Ultra. Very happy with it now.
I was long time iphone user and I tried Fold 4 but it wasn't for me then switch to S23 Ultra. Very happy with it now.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
NO SIM Card slot. Can you believe it?
on May 30, 2023
Posted by: Lynn
Overall, I love the phone: good cameras, access to the pen for quick notes, nice blue color. Good overall for an Android system. The biggest problem I have is that there is NO SIM Card slot. All you have is the memory initially on the phone, then you're limited to what you can download to an external SSD, or to a cloud service, if you trust them, but really. I got the 512, thinking it would take me forever to use it up, but NO. I have to routinely delete apps to get enough space for a few more pictures. How can that much memory be gobbled up? You can look at what's on your storage in Systems, but a fair amount is systems' own use. Yes, the cost is prohibitive, but if you are a real user of your phone, consider going for the Terrabyte. I'm sorry now I didn't swing for it initially.
Written by a customer while visiting Samsung US
Customer Rating
5
Quick n simple
on May 29, 2023
Posted by: Taccobell
Just got it love my boylol,for real tho epic pics and unrealistic clear as day
Written by a customer while visiting Samsung US
Customer Rating
5
Moved up from S22 Ultra
on May 27, 2023
Posted by: musiclovr
from Tucson, AZ
Expertise:Expert
I switched from iPhone (after 10 years) to the Galaxy S22 Ultra last year & never looked back. After reading reviews describing the improved performance of the S23 Ultra I jumped at the upgrade. So far this phone doesn't disappoint. I really love the big display and yet the sleek design makes the phone easy to handle & carry with me. I don't play games on my phone much so I can't comment on the performance improvements there. But for the everyday things I do use I'm very happy with the improvements in speed. The display even looks better to me than my S22 Ultra display, though I read that they are the same. I read a lot on my phone so I really appreciate that nice big display.
Written by a customer while visiting Samsung US