Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Red
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
49
4 Stars
11
3 Stars
0
2 Stars
2
1 Star
2
94%of customers recommend this product.
(
49 out of
52)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Red
Customer Rating
5
The Ultra Keeps Getting Better and Better!
on May 7, 2023
Posted by: IflyTony
from Los Angeles, CA
Expertise:Expert
I have been with Samsung since I traded from the Iphone 6 to the Samsung S6 plus. I am a bonafide "Team Samsung" fan, and honestly thing at this point Samsung should be cutting me a check for the amount of converts I've created. :-D
With that I want to talk about how impressed I am with the S23 Ultra. Everything is better, from battery life, to the volume buttons, the screen, and the real winner...THE CAMERA. I shoot professionally, and I travel the world as a flight attendant. With the S23 I no longer feel the need to carry my camera on trips (saving precious bag space) because I'm getting a level of quality from my travel photos on my S23, that exceed (though I didn't think that was possible) my S22. The real standout is the 3:4 at 50 or 200mxp which creates the most stunning photos. The pro settings have seemed to improve on the WB, and EV +/- settings. The features mimic the settings on a DSLR perfectly. The video is exquisite. The "no shake" makes for smooth movement that gives video the appearance of being shot on a steadicam. Not to mention the rich colors and flawless 8K.
Samsung S23 Ultra is for the serious phone owner that wants a great phone, and an exceptional camera. I highly recommend this phone to anyone contemplating whether to upgrade or switch from other devices to Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on May 1, 2023
Posted by: Badri
Just great. I like this phone and the camera just wow
Written by a customer while visiting Samsung US
Customer Rating
4
Much faster than my Note20 Ultra
on April 28, 2023
Posted by: bigbpdx
from Portland, Oregon
Expertise:Expert
Everything is faster, but software problems noted in my Note20 Ultra are still present. But overpriced.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 23 5G ultra
on April 23, 2023
Posted by: Krod
from Knox NY
Expertise:Intermediate
So far I have a lot of fun with the new phone am learning every day I will say more as time goes on
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next level phone
on April 8, 2023
Posted by: Trainman
from Quincy, Florida
Expertise:Expert
Love this phone!! It has one of the best mobile phone cameras on the market. The display is phenomenal amd sharp!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No SD card slot
on March 28, 2023
Posted by: Note20with1TBsd
from Bellingham, WA
Expertise:Expert
No SD card slot. Won't be able to transfer my .8TB of photos.
Features
1
Performance
5
Design
5
Value
3
(click to see the video)
Response from Samsung USBy Debra, Social & Commerce, March 30, 2023
Aloha Note20with1TBsd, thank you for taking the time out of your day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We value your transparency as we improve the design and functionality of our product line while we stay committed to constant innovation. Our goal is for our customers to feel like they are having the most fantastic experiences using our products. Samsung products have a 12-month warranty for manufacturing defects in materials and workmanship, linked below. Even though expandable storage options are absent in the Galaxy S23 Ultra, the device is offered with 3 storage options: 256GB, 512GB and 1TB with an 8GB or 12GB RAM. Cloud based storage options are also available to you like Samsung Cloud, Google Drive, and Microsoft OneDrive if you would like even more storage. Check out the Samsung article titled, "Manage storage on your Galaxy S23 series phone" for more great information regarding storage options on your device. Smart Switch is a convenient app that lets you quickly transfer files from your old phone to a new Galaxy phone. But what kinds of files are compatible? If you're wondering, we have all the information you need about what kind of content you can transfer with Smart Switch. For example, transferrable content from Android devices include: > Personal content: Contacts, S Planner, Messages, Memo, Call logs, Clock, and Internet. > App data: Images, Music (DRM free content only), Videos (DRM free content only), Documents, Story Album, and Applications. > Settings, etc: Email, Wallpaper, Lock screen, Radio, and Preferences. Not all content can be backed up and therefore transferred with Smart Switch. Here are the files that are excluded from a backup: > Contacts: Contacts saved on the SIM card, SNS (Facebook, Twitter, etc.), Google accounts, and work email accounts are excluded. > S Planner: Appointments synced with external accounts, such as Google, and calendar stickers are excluded. > App data: Data saved in private storage cannot be backed up. > Email: Social Hub and Premium accounts (Push email) are excluded. > Live wallpapers and themes: Live wallpapers and themes are excluded. You can reinstall these from the Galaxy Store. For more information, please check out the Samsung article linked below with the title, "Content that can be transferred with Smart Switch." If you have any questions for us or if you would like to share any additional feedback with us, please do not hesitate to reach out to Samsung Support. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Warranty-Info smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/support/answer/ANS00091942/ https://www.samsung.com/us/support/answer/ANS00047089/
Written by a customer while visiting Samsung US
Customer Rating
5
Battererrrryyyyyy
on March 21, 2023
Posted by: DQTRAVELER
from Charlotte
Honestly I was sceptical at first. There wasn't much difference besides camera and maybe battery as I had the S22 Ultra. But my God. The performance of the phone is crazy smooth. Camera is beautiful and the most important thing for me is Battery as I deliver packages and although I have a car charger each stop is minutes apart and detaching it gets annoying. Screen will stay on for maybe 4-5 hours straight and I will only go through 20% battery. With constant use and screen stays on due to needing GPS and such. Amazing. Will come home and play mobile games and at evening for bed I'll be at 20%. I'd say at least 8-9 hours of screen on time with no charging needed. Insane.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to learn
on March 18, 2023
Posted by: jc 1523
from Chardon, Ohio
Expertise:Intermediate
I received about a month ago, great so far glad I still have Pen and visual Voicemail works so far. YouTube, Netflix, Discovery+, etc. all stop after about 15 minutes. Hopeful this a user issue and can fix. Love zooms available on camera.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US