Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Red
Average customer rating
4.6
(64 Reviews)
Rating breakdown 64 reviews
5 Stars
49
4 Stars
11
3 Stars
0
2 Stars
2
1 Star
2
94%of customers recommend this product.
(
49 out of
52)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Red
Customer Rating
1
Android auto
on December 2, 2023
Posted by: Grant
from Indiana
Expertise:Expert
Fix it so it works. It is so annoying something basic dies not work on the s23 ultra
No, I would not recommend this to a friend.
Features
1
Performance
4
Design
5
Value
1
Response from Samsung USBy Social Commerce, December 4, 2023
Hi there Grant,
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are experiencing connectivity issues with your Android Auto, there are a few troubleshooting steps that you can take to help resolve what you may be experiencing. First, restart your phone and factory reset your vehicle's infotainment system: Sometimes, restarting your phone and resetting your car's infotainment system can help to resolve your connectivity issues. Second, check your Bluetooth settings: Make sure that Bluetooth is turned on and re-pair your phone with your car's infotainment system. Third, check for Android Auto app updates: Check for any available updates to the Android Auto app and install them, if necessary. Fourth, clear app data and cache: Try clearing the app data and cache for the Android Auto app. This can help to resolve any app-related issues that may be causing the connectivity problems. Lastly, check for software updates: Make sure that your phone is running the latest version of software available. If there are any available updates, install them and see if that helps to resolve what you may be experiencing with your connectivity. If the above steps do not resolve what you have been experiencing, you may need to contact the manufacturer of your vehicle, take it to a dealership, or service center to have it inspected. Of course, we are here to assist you in any way that we can! Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Thanks for taking the opportunity to review your Samsung Galaxy S23 Ultra. We appreciate your honesty as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. If you are experiencing connectivity issues with your Android Auto, there are a few troubleshooting steps that you can take to help resolve what you may be experiencing. First, restart your phone and factory reset your vehicle's infotainment system: Sometimes, restarting your phone and resetting your car's infotainment system can help to resolve your connectivity issues. Second, check your Bluetooth settings: Make sure that Bluetooth is turned on and re-pair your phone with your car's infotainment system. Third, check for Android Auto app updates: Check for any available updates to the Android Auto app and install them, if necessary. Fourth, clear app data and cache: Try clearing the app data and cache for the Android Auto app. This can help to resolve any app-related issues that may be causing the connectivity problems. Lastly, check for software updates: Make sure that your phone is running the latest version of software available. If there are any available updates, install them and see if that helps to resolve what you may be experiencing with your connectivity. If the above steps do not resolve what you have been experiencing, you may need to contact the manufacturer of your vehicle, take it to a dealership, or service center to have it inspected. Of course, we are here to assist you in any way that we can! Feel free to reach out to Samsung Support if you have any questions or if you would like any further assistance. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
Written by a customer while visiting Samsung US
Customer Rating
5
The camera on is is great especially the zoom
on December 1, 2023
Posted by: Bmrbutch
from Orlando
I bought this because I was tired of carrying two phones, one personal and one business, for that purpose it works perfect
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone period!
on October 2, 2023
Posted by: Samboman
from Texas
Expertise:Intermediate
The beautiful screen is amazing. The battery life averages over 24 hours with heavy use during the day. The red is really nice looking. Samsung makes the best smartphones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It has great features. I like the size of it camer
on October 2, 2023
Posted by: Tinker bell
from Council Bluffs, Iowa.
Expertise:Intermediate
I bought it less than a month ago. Very happy with it. I like the Android Samsung has good products.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent product
on September 27, 2023
Posted by: Chalie
from Miami
Expertise:Intermediate
I loved
The camera is amazing
The zoom 100x
512Gb memory
The pen is really useful
The camera is amazing
The zoom 100x
512Gb memory
The pen is really useful
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The best phone. Dont be me
on September 20, 2023
Posted by: Anonymous
from Columbus Georgia.
Expertise:Intermediate
I had an s22 ultra. Then I thought the phone was too big. So I jumped to an s22, battery life sucked. So I tried to flip. Narrow and just don't trust them. My sister has one, every gen and I just bought her the 5. So anybody can guess what I'm referring to. But I round robined all through the Samsung lineup trying to find the perfect phone. I probably paid for the launch of the z fold 5. And this is actually my second s23 ultra. Yea! It's perfect for all uses. This is just it with one big flaw that I have to overlook. Why the hard corners? I almost want to yell that into the screen. I want the s pen I want the performance but I'm tired of this phone poking me. Give me an s23 plus with the same size screen with an integrated s pen with all the performance and cameras. I think you called it the s21.......sorry.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on August 29, 2023
Posted by: Lovelycemoine
from Michigan
Expertise:Expert
I love my phone. I am an avid Note user. In my opinion, this is the New Note.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Wishing the red a different tone
on August 25, 2023
Posted by: Jodi
from Texas
Expertise:Intermediate
Loving this phone. The phantom black is beautiful. We bought one in red and I wasn't loving the color as much as I thought I would. It almost looks like a coral, pinkish red. I was hoping for a deeper color. Otherwise, it has been am awesome phone to use.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US