Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Lime
Average customer rating
4.5
(21 Reviews)
Rating breakdown 21 reviews
5 Stars
16
4 Stars
1
3 Stars
2
2 Stars
2
1 Star
0
73%of customers recommend this product.
(
8 out of
11)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Lime
Customer Rating
5
Great phone
on April 21, 2023
Posted by: Deelovestech
from Tampa,fl
Expertise:Expert
Great product camera is awesome, the memory has improved so much! I think this phone will end the iPhone popularity
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It is an improvement in some areas, but a downgrad
on April 20, 2023
Posted by: WhitePath
from Seattle, WA
Expertise:Expert
I have had Galaxy S and Note series since the beginning and stopped upgrading after S10 and Note 9. I tried, S20, S21, S22, S23, Note 10, Note 20 but all returned. Upgrade to the camera and photo quality are welcome, better batteries and OS upgrade are nice. Along the way, Galaxy phone lost its premium killer features one by one. Are you listening Samsung? You have memory card slot for A series mid-tier phones, and this premium phone does not have memory card slot? You have headphone jack on A series phones, and this premium phone does not have the jack. There was the adjustable aperture F1.5/2.4 on S10 and Note 9, where is it now? Better camera defined by better lens and better lens have large F1.x aperture, not 200MP with tiny pixels.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
2
Value
3
Response from Samsung USBy Bethany, Social Commerce, April 23, 2023
Hello... Thank you for your thoughts on the Samsung Galaxy S23 Ultra. Your opinion is appreciated as we continue to lead the charge on innovation. There is no headphone jack on your device, however it is compatible with a USB-C Headphone Jack adapter, which lets you connect devices that use a standard 3.5 mm audio plug to your USB-C devices. Type-C Headphones also would work perfectly. I’ve attached links below for them. The aperture on the Samsung Galaxy S23 Ultra is as follows, Rear: 200MP (f/1.7), 12MP (f/2.2), 10MP (f/2.4), 10MP (f/4.9), Front: 12MP (f/2.2). I've attached some videos from our YouTube channel that highlight some of the incredible features of your new phone, as well as the short film "Behold". It was filmed with your very own device, the Samsung Galaxy S23 Ultra, by the acclaimed director Sir Ridley Scott. Feel free to contact Samsung Support if we can offer any additional assistance. Thank you for being a valued customer. -Bethany
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: 'Behold' by Sir Ridley Scott – Filmed #withGalaxy | Samsung - YouTube
smsng.us/Samsung-Support
Samsung Type-C Headphones, Black Mobile Accessories - EO-IC100BBEGUS | Samsung US
USB-C Headphone Jack Adapter Mobile Accessories - EE-UC10JUWEGUS | Samsung US
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: 'Behold' by Sir Ridley Scott – Filmed #withGalaxy | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on April 18, 2023
Posted by: chefdefeast
from Colorado, US
Have been using galaxy s series since the beginning, amazing user friendly and best in the market devices by Samsung
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
That's three very happy Ultra owners!
on April 17, 2023
Posted by: Bonnie
from Iowa
Expertise:Expert
Very pleased with my Ultra. Especially the stylus. Now I can play Jackbox with my kids and play at the same level they are! I got my Ultra after they told me how happy they are with theirs!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm loving it
on March 11, 2023
Posted by: Luv2shop
from Kansas City, Missouri
Expertise:Expert
I bought this so happy about the product and offer
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US