Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Average customer rating
4.6 out of 5
4.6
(196 Reviews)
Open Ratings Snapshot
Rating breakdown 196 reviews
5 Stars
153
4 Stars
29
3 Stars
4
2 Stars
6
1 Star
4
92%of customers recommend this product. 
(
173 out of 188
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Customer Rating
5 out of 5
5
It was a tough process converting to the new phone
on March 30, 2023
Posted by: Jeepdude98
from Indiana
Expertise:Expert
I bought the phone a month ago and I have been converting over ever since. It would be helpful if Verizon would have told me that all Bluetooth connections and all passwords would be lost. I'm still working on it and I know eventually that it will be fine. It's a big change from a Note9 to the S23Ultra..
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent phone typical Samsung
on March 31, 2023
Posted by: Jacques
from Western, Massachusetts
Expertise:Expert
As usual this is just Samsung's newest flagship.they are food phones but throwing a few .ore.lwnsws on a basically old phone is blah there is nothing special about it that yous couldn't get for much less from say OnePlus in order to bebetter they need to lower there prices similar models with similar specs are considerably cheaper so Samsung what gives how can you charge more for the same thing others are making for less
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy BethanySocial CommerceApril 4, 2023
Hi Jacques... Thank you for your thoughts on the Samsung Galaxy S23 Ultra. Your feedback is valuable as we continue to bring our consumers the best in product design and functionality. I've linked some videos from our YouTube channel that demonstrate how to use the impressive features of your new camera. Also, the short film 'Behold', by the acclaimed director, Sir Ridley Scott. It was actually filmed with a Samsung Galaxy S23 Ultra! Feel free to reach out to Samsung Support, also below, if you need any additional assistance. Thank you for being the best part of Samsung. -Bethany
Galaxy S23 Ultra: How to Capture the Night Sky | Samsung
Galaxy S23 Ultra: S Pen on Camera l Samsung
Galaxy S23 Ultra: How to take photos with Multiple exposures in Expert RAW | Samsung
Galaxy S23 Ultra: High Resolution | Samsung
Galaxy S23 Ultra: 'Behold' by Sir Ridley Scott – Filmed #withGalaxy | Samsung - YouTube
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good cellphone superior
on March 31, 2023
Posted by: Bushiboy
from New Port Richey Florida
Expertise:Beginner
I bought last month and am very happy. Nice phone and powerful
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GREAT PHONE
on March 31, 2023
Posted by: STRIPERMAN
from LAKE HAVASU CITY ARIZONA
Expertise:Intermediate
BEST GALAXY PHONE I HAVE HAD IN 20 YEARS very easy to use it moves very fast
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, camera and all the other features.
on April 4, 2023
Posted by: Harry
from MA
Expertise:Intermediate
Bought this phone a little more than a month ago. Great features for all of the necessaries : phone, camera, e mails, texts, voice mail, calculator, etc.!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on April 5, 2023
Posted by: Berro809
from Mi
Expertise:Expert
I wish it had a bigger screen but I love this phone color battery s pen
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent features easy to use.
on April 6, 2023
Posted by: Scotty
from Johns Island SC
I finally got a newer phone which is the Samsung Galaxy S23 Ultra and I'm extremely happy that I made the choice for this phone. It operates very quickly and probably easily customizable for almost everyone if not everyone to love. Thanks Samsung i love it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Samsung Upgrade
on April 12, 2023
Posted by: BobKat
from Monterey Ca
Expertise:Expert
I upgraded my S20FE to the S23 U and boy am I happy I did so. I was floored by the pricing for new products but there is always an entry point. Love the interface and how much better Samsung version of the Android operating system is than the Pixel and others.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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