Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
153
4 Stars
29
3 Stars
4
2 Stars
6
1 Star
4
92%of customers recommend this product.
(
173 out of
188)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Customer Rating
5
Great item
on May 11, 2023
Posted by: Charles
from Atlanta
Expertise:Beginner
I bought this within 0ne month . I am very happy for this!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 11, 2023
Posted by: Shifty
from Grants Pass
I love all the features the phone has to offer, and the camera is awesome. However I've only had it a couple of weeks and my screen has already scratched in a couple of places. Disappointed at how much the phone costs that the screen is so sensitive to scratches. Definitely need a screen protector
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 7, 2023
Posted by: Mommytech97
from Tennessee
Happy with the display and the size love the s pen and the smooth refresh rate I have the phantom black beautiful phone and great battery life definitely worth it
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Rock Star
on May 6, 2023
Posted by: Gus N
from Los Angeles
Expertise:Intermediate
BEST CAMERA AND TWEAKS AVAILABLE It's git galaxy star tweaks to draw out galaxies
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Struggling
on May 5, 2023
Posted by: Ted78
from Little River SC
Expertise:Beginner
Switched from iPhone 12 pro Max not use to the android. Still trying to set up biometrics but having difficulty. Other areas are a little confusing but would like some place to get help
I would recommend this to a friend!
Features
3
Performance
3
Design
5
Value
5
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 9, 2023
Hi Ted78, thank you for providing your thoughts to us regarding your Samsung Galaxy S23 Ultra. We understand changing operating systems and hardware can be challenging. We have provided for you the full product manual for your device, as well as a link to the Samsung Support Team. They are a great resource for assistance in adjusting the settings or answering any questions you may have regarding your new device. We can address the biometrics difficulty you mentioned. In your settings app you can route to Lock Screen, and from there Screen Lock Type. From there you can choose how you would like to be able to unlock your device, whether you would like to use your fingerprint, a PIN, or facial recognition. We appreciate you being a Samsung customer, and are always here to assist you. -Elizabeth
Product Manuals
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Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever! In every way!
on May 4, 2023
Posted by: Burt
from Waco, Texas
Expertise:Beginner
Just bought it a couple weeks ago and I still haven't learned everything. This phone is amazing in every single way so far! I'm blown away by the camera upgrade from S10e
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New Android Phone
on May 4, 2023
Posted by: Freddyp
from Georgia
Expertise:Intermediate
The look and feel are superb, works great, easy to operate with a tons of features that I am still learning. The camera is amazing and the pictures so good. Recommend.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on May 2, 2023
Posted by: Caramel J88
from Texas
Expertise:Intermediate
I love Samsung so much, I recently upgraded to the 23 ultra and when I show them the cool features and wonderful pictures they're amazed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US