Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
153
4 Stars
29
3 Stars
4
2 Stars
6
1 Star
4
92%of customers recommend this product.
(
173 out of
188)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Customer Rating
5
Awesome phone!
on June 10, 2023
Posted by: Nana
from Indianapolis
Expertise:Intermediate
Gave up my Note 9, and glad I did. Really awesome phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Need my pen!
on June 10, 2023
Posted by: vern
from Las vegas
Expertise:Intermediate
Just traded in my note 9 for the 23 ultra. Use the pen every day and the ultra pen program works very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent camera
on June 6, 2023
Posted by: Debbie
from Hawthorne NJ
Going on vacation and didn't want to bother bringing another camera, so now with this phone it's better then my point and shoot camera!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 4, 2023
Posted by: Scottymo726
from Central ca
Expertise:Intermediate
I bought this a couple weeks ago and loving it.Biggest screen I think I ever had .I still have to play around with it to discover all the features it has
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast!
on June 4, 2023
Posted by: Seagirl
I bought it for the picture quality, and it didn't disappoint!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
S23 ultra
on May 29, 2023
Posted by: Whatever
from CA
Expertise:Intermediate
I would give it 5 star if I could group my text messages by personal, business, junk like I could due on the s22 ultra.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
not what I expected
on May 29, 2023
Posted by: chuck5780
from Crossville tn
Expertise:Intermediate
I bought this phone a month ago and it's okay it's a good phone but it's not what I expected it doesn't have the reception that some phones have I spend a lot of time out of service
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 31, 2023
Hey there Chuck5780, we are so grateful to you for sharing your thoughts with us on your Samsung Galaxy S23 Ultra. We understand how important a reliable device is to your daily life. We have provided a link for your convenience on steps you can take to troubleshoot the connectivity of your device. If this does not resolve your difficulty, we have also included a link to the Samsung Support Team who can assist further and provide options on your warranty as well. We appreciate you being a Samsung customer and are here to assist you at any time. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on May 28, 2023
Posted by: In2joplin
from Joplin,MO
Expertise:Intermediate
Has all these features and all, but how do work them all wish I could work the camera like they show in commercials and ads
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US