Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
153
4 Stars
29
3 Stars
4
2 Stars
6
1 Star
4
92%of customers recommend this product.
(
173 out of
188)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Customer Rating
5
I was afraid about changing my S22
on August 9, 2023
Posted by: YenVal
from Florida
Expertise:Intermediate
This was a big jump because it is bigger and heavier but thanks God I did! I am SO happy I can't believe so many new thing it has! It's amazing I love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Need more time to appreciate this phone.
on August 9, 2023
Posted by: Spudmam
from Rochester NH
Expertise:Intermediate
I honestly don't see much of a difference between this phone and my old S21 Ultra. Other than twice the storage and an S-Pen it seems basically the same. I realize when technology gets so good the improvements are difficult to realize to human senses opposed to electronic measuring instruments. Looking forward to exploring more of this phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S23 Ultra 256GB
on August 10, 2023
Posted by: Goyaawhite93
from Bethel, Alaska
Love the new phone. I already watched so many tips and tricks videos. I love the new ways you can customize your phone and the new updates for the photos. I already updated some of my pictures and they were Galaxy S21 Ultra pictures that I was able to customize and erase unnecessary background. Pictures taken by the S23 Ultra are amazing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way Better Than Apple
on August 14, 2023
Posted by: SHOC55
from WPB FLORIDA
Expertise:Expert
I am so impressed with how fast this phone is compared to my apple. I have had apple telephones since the 4. What are mistake? I made not going to a superior product with the Samsung. The Samsung interfaces with all of my products much better than the apple. The Samsung battery last for 2 days without a charging under heavy use. I have never had a better camera than the camera that I have in my Samsung right now. It makes the apple look like a Polaroid, black & white camera. I am so happy. I changed this phone. It's unbelievable and a great product. I highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures!
on August 15, 2023
Posted by: Jefuhfuh56
from Washington Court House Ohio
Expertise:Intermediate
It takes great pictures and the display is crystal clear.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on August 18, 2023
Posted by: Mike Poll
from Portland, OR
Expertise:Intermediate
I really like it. I traded in iPhone 11 Pro and got a good price.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Difficult phone to use
on August 18, 2023
Posted by: Robert
from New Jersey
Expertise:Expert
I got this phone over a month ago and very difficult to use anBobd going to trade it in for an iPhone
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, August 21, 2023
Hi there Robert,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we currently offer our customers 21 videos on the Samsung YouTube channel to help them get to know the Galaxy S23 Series? Pretty convenient, right? I have linked it below for your easy access. I have also provided a link that contains your user manual for your Galaxy S23 Ultra. This will also help you become better acquainted with your new device so customizing your settings and acclimating to your new phone will be a seamless transition for you. Please feel free to contact Samsung Support if you would like any further assistance, if you have any questions, or if you would like to share any other feedback with us regarding your purchase. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we currently offer our customers 21 videos on the Samsung YouTube channel to help them get to know the Galaxy S23 Series? Pretty convenient, right? I have linked it below for your easy access. I have also provided a link that contains your user manual for your Galaxy S23 Ultra. This will also help you become better acquainted with your new device so customizing your settings and acclimating to your new phone will be a seamless transition for you. Please feel free to contact Samsung Support if you would like any further assistance, if you have any questions, or if you would like to share any other feedback with us regarding your purchase. Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.youtube.com/c/Samsung/playlists
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Features
on August 21, 2023
Posted by: SAAHARLEY10
from Ohio
Expertise:Intermediate
I got this phone a few weeks ago and love it. Wish I would have got sooner
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US