Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
153
4 Stars
29
3 Stars
4
2 Stars
6
1 Star
4
92%of customers recommend this product.
(
173 out of
188)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Customer Rating
4
Galaxy S23 Ultra, 256GB (Unlocked)
on July 4, 2023
Posted by: Georgia53
from Salisbury, MD
My body appeared to experience some personal adjustment issues.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Can tell any difference between 22ulta & 23ultra
on July 6, 2023
Posted by: Meez
from Greensboro
Expertise:Intermediate
I Bought this few weeks ago and thought it'll a good upgrade but very well disappointed there isn't any major differences in s22ultra and s23ultra the only difference i noticed is in my bank account before and after buying this phone😕
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy Debra, Social Commerce, July 7, 2023
Howdy Meez,
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone on a plane, having it stolen from your car, taking an unscripted dip in your pool with your phone in your pocket, or to dropping it and shattering the screen. We also have over 700 authorized repair locations available nationwide to take your device to be repaired which helps you get back to what you enjoy doing most in life which is our highest priority in situations like these. For your convenience, I have included a link below with the comparison of the Galaxy S23 Ultra and the Galaxy S22 Ultra. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us regarding your purchase. Thank you for being a valued Samsung customer. - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-S918UZGFXAU,SM-S908UZWEXAA
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy S23 Ultra. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ that can be added to eligible devices to protect your investment. Samsung Care+ comes in handy for those unanticipated situations in life like leaving your phone on a plane, having it stolen from your car, taking an unscripted dip in your pool with your phone in your pocket, or to dropping it and shattering the screen. We also have over 700 authorized repair locations available nationwide to take your device to be repaired which helps you get back to what you enjoy doing most in life which is our highest priority in situations like these. For your convenience, I have included a link below with the comparison of the Galaxy S23 Ultra and the Galaxy S22 Ultra. Please feel free to reach out to Samsung Support if you would like to share any additional feedback with us regarding your purchase. Thank you for being a valued Samsung customer. - Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/compare/#category/N0002101/products/SM-S918UZGFXAU,SM-S908UZWEXAA
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung did it again!!!!
on July 12, 2023
Posted by: Avril
from Washington, DC
Expertise:Expert
I didn't think you guys could improve on the Samsung Galaxy 20 Ultra, and then I got the Galaxy S23 Ultra. ;)) It got more amazing. This version improved on the galaxy's already awesome features.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love using the s pen alot!
on July 12, 2023
Posted by: Jason
Expertise:Beginner
My parents bought this like 2 weeks ago and it is great barely any lag on my games
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phones a beast special ultra etc.
on July 16, 2023
Posted by: Bor1cua100
from ATL
Expertise:Intermediate
I been with samsung since S8, S20-S23 ultra what a journey ride one the best phone out right now so far battery life is much better I work 12 hours shifts it can pretty much stay with battery use until I get home with like 30-40% percent battery. Camera has improved by a lot pictures are more clearer and clean same time. Overall is was worth update from S22 ultra. Would be awesome if you can come out with better smart watch like apple ultra watch would take icy on cake to other level.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great little phone
on July 20, 2023
Posted by: Wendy2364
from Wisconsin
Expertise:Intermediate
It's gonna take me a while to get used to all the new buttons. I love it though. I've had samsung for every phone I had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best cell phone I've ever had.
on July 23, 2023
Posted by: Greatcellphone
from GA
Expertise:Intermediate
The Samsung Galaxy S23 Ultra cell phone has exceeded my expectations. The battery life is insane; the S Pen is really handy; and it's extremely easy to navigate and use.
The phone has too many features to name and list, but nevertheless GREAT job Samsung.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Out Right Now
on July 26, 2023
Posted by: Kumar
from Atwater, CA
I upgraded from a Galaxy S9 to the S23 Ultra earlier this month and what a huge upgrade it was. This phone has better resolution, sound quality, better picture quality, and better technological features and customization than other phones I've seen. It is blazing fast too from loading to switching apps and scrolling. The design and quality of the phone feels premium and smooth. Switching all my data from my old phone to the S23 Ultra was easy thanks to Smart Switch. The tedious part was having to log back in to all my apps. I highly recommend this phone to anyone. Do not hesitate to get this phone if you're looking to buy a new phone, upgrade, or switch over.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US