Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Average customer rating
4.6
(196 Reviews)
Rating breakdown 196 reviews
5 Stars
153
4 Stars
29
3 Stars
4
2 Stars
6
1 Star
4
92%of customers recommend this product.
(
173 out of
188)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 256GB S918U Unlocked - Red
Customer Rating
4
Good phone,but excepted a lot better platform.
on May 19, 2023
Posted by: Moto
from Florida
Bought the phone about a month ago. Numerous times the phone frozed on me when I try to use a app or try to read my E mails.
I would recommend this to a friend!
Features
5
Performance
3
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Hooked!
on May 20, 2023
Posted by: jzmrsegur
from Kentucky
Expertise:Intermediate
This phone is amazing! I sum it all by telling you my email signature note: Samsung Galaxy S23 Ultra the apple eater!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
10 stars.
on May 21, 2023
Posted by: Juls
from Chicago
Expertise:Expert
This is one of the better phones I've had long time.. Originally I bought the one plus 11 What did turn out to be a disappointment?. Must have happened for a reason cause no I love this phone.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone
on May 28, 2023
Posted by: In2joplin
from Joplin,MO
Expertise:Intermediate
Has all these features and all, but how do work them all wish I could work the camera like they show in commercials and ads
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
3
not what I expected
on May 29, 2023
Posted by: chuck5780
from Crossville tn
Expertise:Intermediate
I bought this phone a month ago and it's okay it's a good phone but it's not what I expected it doesn't have the reception that some phones have I spend a lot of time out of service
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
4
Value
2
Response from Samsung USBy Elizabeth Kaufman, Social Commerce, May 31, 2023
Hey there Chuck5780, we are so grateful to you for sharing your thoughts with us on your Samsung Galaxy S23 Ultra. We understand how important a reliable device is to your daily life. We have provided a link for your convenience on steps you can take to troubleshoot the connectivity of your device. If this does not resolve your difficulty, we have also included a link to the Samsung Support Team who can assist further and provide options on your warranty as well. We appreciate you being a Samsung customer and are here to assist you at any time. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
Twitter
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
4
S23 ultra
on May 29, 2023
Posted by: Whatever
from CA
Expertise:Intermediate
I would give it 5 star if I could group my text messages by personal, business, junk like I could due on the s22 ultra.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast!
on June 4, 2023
Posted by: Seagirl
I bought it for the picture quality, and it didn't disappoint!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 4, 2023
Posted by: Scottymo726
from Central ca
Expertise:Intermediate
I bought this a couple weeks ago and loving it.Biggest screen I think I ever had .I still have to play around with it to discover all the features it has
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US