Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Graphite
Average customer rating
4.6
(24 Reviews)
Rating breakdown 24 reviews
5 Stars
21
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
88%of customers recommend this product.
(
15 out of
17)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S23 Ultra 512GB S918U Unlocked - Graphite
Customer Rating
5
Samsung galaxy s23 ultra
on August 15, 2023
Posted by: Brian
from Oklahoma
Expertise:Intermediate
Is a good phone to use personal or lake work phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Curved screen is only nice in concept
on August 21, 2023
Posted by: Nate
from Albuquerque, NM
Expertise:Intermediate
The curved screen makes it so fragile, It has broken from a fall at waist height and it has broken from a 6 inch fall onto my desk. Both times had a case and screen protector
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy Debra, Social Commerce, August 23, 2023
Hello Nate,
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! The Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating. Our partners at UBreakIFix are also available to assist you with your repair needs. Feel free to contact Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
Thank you for finding the available time out of your lively day to share your sentiments with us about your Samsung Galaxy S23 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Did you know that we also offer Samsung Care+ that can be added to your eligible devices to protect your investment? Samsung Care+ is great to have during those unexpected situations in life that we occasionally find ourselves in like leaving your phone behind on the train, having it stolen from your bag, taking an impromptu dip in the pool with your phone in your pocket, to dropping your phone and shattering the screen while bringing in that last bag of groceries. Talk about the ultimate peace of mind when it comes to protecting your investments! The Galaxy S23 Ultra has the next generation in glass protection with Corning Gorilla Glass Victus 2 and an Armor Aluminum Frame which aids it in being water resistant in up to 1.5 meters of freshwater for up to 30 minutes based on an IP68 rating. Our partners at UBreakIFix are also available to assist you with your repair needs. Feel free to contact Samsung Support if you have any questions or if you would like to share any other feedback with us. Thank you for being a steady Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Samsung-Care-Plus
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.ubreakifix.com/
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and design
on October 1, 2023
Posted by: Ahmad
from Virginia
Expertise:Expert
Best phone
Great design and feature
Great colors
Great design and feature
Great colors
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE Samsung! It's my fave!
on October 3, 2023
Posted by: Princess Peach
from Latonia, KY
Expertise:Intermediate
My last phone was a Galaxy S20 and I literally kept it for almost 3 years bc It worked so well and I got all the new Galaxy updates. When I was ready to update my phones system, I knew the S23 Ultra was the one to buy. I love the pen, I think it's such a great idea. I feared I would hate the size of the phone but I actually love it. It's still lightweight and easy to hold, tho it is large. Photos are gorgeous quality. And I just love the overall ease of use with Samsung products. I'm definitely a Galaxy girl for life!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best Android phone.
on October 4, 2023
Posted by: TimN
from Stanton. CA
Expertise:Expert
A clean and customizable interface is provided by one UI that is built on Android. The user experience is enhanced by Samsung Pay, DeX mode, and Knox security.
The 5,000mAh battery can easily last for a day, and has fast charging capabilities (wired and wireless), as well as reverse wireless charging for accessories
The 5,000mAh battery can easily last for a day, and has fast charging capabilities (wired and wireless), as well as reverse wireless charging for accessories
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest phone ever build!
on January 6, 2024
Posted by: Android for life
from Washington Vancouver
Expertise:Expert
The best Beast of a phone you can ever get or find on any market! Just amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Video Editor
on November 7, 2024
Posted by: Rcamarte
from New York
Expertise:Expert
I used Galaxy S23 for 12 months and it's an excellent machine
in all categories.
in all categories.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AWesome cell phone
on November 11, 2024
Posted by: Phloydian
from Washington State
Expertise:Intermediate
I bought this cell phone on my son’s recommendation. I have attended numerous concerts and taken photos with this very cell phone. And even some of the photos have been out focus (entirely my fault), the photos were outstanding. Those who see my photos compliment the cell phone for the clarity in the photos.
I also use this very cell phone for music & has clear sound, watching movies, two-way radio type communication (with app) and other uses. It is very easy to link up with wireless printers and responds quickly when printing from cell phone.
The cell phone is very versatile and I know it has many uses I have not used as yet.
I recommend this cell phone for anyone who wants a versatile cell phone.
I also use this very cell phone for music & has clear sound, watching movies, two-way radio type communication (with app) and other uses. It is very easy to link up with wireless printers and responds quickly when printing from cell phone.
The cell phone is very versatile and I know it has many uses I have not used as yet.
I recommend this cell phone for anyone who wants a versatile cell phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US