Customer reviews from apc.com
APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Average customer rating
4.4
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
65
4 Stars
12
3 Stars
2
2 Stars
5
1 Star
7
89%of customers recommend this product.
(
77 out of
87)
Customer Reviews for APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Customer Rating
5
APC Replacement Battery
on June 4, 2015
Posted by: Marine 4
from Haddonfield, Nj
Opened the battery compartment slid out the old battery connected the new battery and slid it back in. Plugged the unit back in and the battery charged and the UPS was back in service.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Easy...Quick...
on July 18, 2015
Posted by: MB
from Los Angeles
I ordered this to replace the dead battery in my 7 year old UPS. The package arrived promptly and the installation was straightforward. After the installation, the UPS is back to peak performance. Disposal of the old battery was just as easy with the return to APC.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
It works
on November 20, 2015
Posted by: Nobody
from Western WA
The UPS that I bought this battery for is around 6 years old, and it still works as expected. They say to replace the battery every 3 years, but this is the first time I've replaced this battery. I hope this replacement lasts as long as the original!
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Lasted only a year-and-a-half
on October 31, 2017
Posted by: Zapt
from AZ
Although the expected life of this battery is 3-5 years, it’s only warranted for ONE year. As a result, it looks like I’ll be stuck for another. Compared to the original battery and the previous replacement, this one was a major disappointment.
No, I would not recommend this to a friend.
Response from apc.comBy APC Product Support, CCC, November 2, 2017
Thank you for taking the time to review our APCRBC109 battery cartridge. We appreciate the feedback and were sorry to hear about this issue. The normal life of the battery should be anywhere from 3-5 years depending on battery usage, load percentage and operating environment. If you have not already, please contact APCbySchneider support for further assistance. We can run through some tests and see if we can identify what caused this battery to fail prematurely. We offer email and chat services through our support site and you may also contact us directly at 800-800-4272 option 4.
Written by a customer while visiting apc.com
Customer Rating
5
Great Product
on November 7, 2017
Posted by: Warpigs1313
from Chicago, IL, USA
Another great APC product. Works as advertised and my clients have been very happy with it.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1
Batteries failing quickly
on September 12, 2018
Posted by: Boris
from Milwaukee, WI
I have 2 units that use this replacement battery. I replaced one battery 8/16, another battery 10/16, another battery 10/17 and now another 9/18. I don't know which units were bad, but obviously the batteries are failing quickly.
No, I would not recommend this to a friend.
Written by a customer while visiting apc.com
Posted by: LRGLAWTON
from Lawton, OK
Verified Purchase:Yes
I’ve had the product for several years and it continues to perform flawlessly.
Pros: High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: wilsoncpa
Verified Purchase:Yes
Good results with the replacement battery as I had previously with other batteries.
Pros: Energy Efficient, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com