Customer reviews from apc.com
APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Average customer rating
4.4
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
65
4 Stars
12
3 Stars
2
2 Stars
5
1 Star
7
89%of customers recommend this product.
(
77 out of
87)
Customer Reviews for APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Customer Rating
1
Disappointed
on January 5, 2013
Posted by: Sparky
from Maine
The battery is made up of two components held together by a foam backed adhesive pad. When the battery arrived it looked beat up and the adhesive material had failed. The two parts of the battery were held together only by the connecting wires. After taping up the battery and installing it in my XS 1500, I gave it plenty of time to charge overnight. Unfortunately, with just my computer and monitor attached, the run-time of my "new" battery is only seven minutes. Last week I received a "low battery" warning with a recommendation that I replace the "new" battery. I'm a long-time user of APC products and have purchased several replacement batteries in the past. This is the first time I've purchased an APC product has failed to meet my expectations. I'm disappointed.
No, I would not recommend this to a friend.
Response from apc.comBy APC Support , January 8, 2013
Thank you for bringing this matter to our attention and we apologize for any inconvenience this issue has caused. Please contact our support team directly at esupport@apc.com and a member of our team will be happy to help resolve this issue for you.
Written by a customer while visiting apc.com
Customer Rating
5
Replacement batteries working great
on February 13, 2015
Posted by: MG
Replacement Batteries are working great. They are only a few months old so only time will tell the final story.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Battery Replacement
on January 3, 2010
Posted by: Bonzai Bob
from Sterling VA
Received the replacement battery in good time. Installation instructions accompanied the replacement. Battery was installed without a hitch and has been working fine since.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
It works when you need it
on September 20, 2010
Posted by: RSANDIEGO
APC brand quality, quick replacement, simple install.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Battery replacement
on October 1, 2010
Posted by: Pat
I use a total of four APC ups units. Three are small and one is a 1500. I usually buy new (trade-in) for the small 350 units, but it is far more cost effective to replace the battery in the 1500. The recycle option is appreciated and works.
Unlike the other reviews I just read, I am completely satisfied with the last two replacement batteries. This most recent one arrived 100% charged and installed providing full capability and showing twenty minutes battery time remaining.
Since I have a full backup generator in the event of power failure, I need only 30-40 seconds power backup from the ups, but the battery and surge protection provided has saved me more times than I can count. I live in NW Florida, one of the lightening centers of the country.
Unlike the other reviews I just read, I am completely satisfied with the last two replacement batteries. This most recent one arrived 100% charged and installed providing full capability and showing twenty minutes battery time remaining.
Since I have a full backup generator in the event of power failure, I need only 30-40 seconds power backup from the ups, but the battery and surge protection provided has saved me more times than I can count. I live in NW Florida, one of the lightening centers of the country.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Battery 109
on October 15, 2010
Posted by: pub
from Michigan
We have at least a half dozen APC unit in our office ... the reason I replaced the battery with a APC factory unit is delivery time, installation instructions and ease as well as the recylcing/return process... there were other units on the market that were cheaper but I chose the reputation of APC itself.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
4
Replacement Battery
on November 6, 2010
Posted by: Subspace
from San Diego, CA
A little pricey for a lead-acid battery, but easy to install, and my ability to keep the system running went from 5 minutes with the old battery, to nearly 30 with the new!
Put simply, I trust APC.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Easy replacement
on December 15, 2010
Posted by: Mom4ever
from Alaska
The service people helped me with the problem determination and then It was easy to purchase the battery and have my UPS working again in no time. THey also had a very quick turnaround from the time of purchase to the time I received it. Living in Alaska that is a big plus.
I would recommend this to a friend!
Written by a customer while visiting apc.com