Customer reviews from apc.com
APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Average customer rating
4.4
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
65
4 Stars
12
3 Stars
2
2 Stars
5
1 Star
7
89%of customers recommend this product.
(
77 out of
87)
Customer Reviews for APC - 9VAh UPS Replacement Battery Cartridge #109 - White
Posted by: Swaiaman
Verified Purchase:Yes
Replacement battery works as it should. Somewhat difficult to install.
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Anonymous
from Idaho
Verified Purchase:Yes
The battery arrived faster than I expected. It was the exact duplicate of my dead battery and was easy to connect the cables and re-install it back into place into my unit. The lights and display came right back on and so far it is doing the job just fine. There were easy instructions included for installation and recycling the old battery for disposal. Our local dump has battery recycling, too, so I took my old one there for recycling rather than mailing it back in the box as the instructions said I could do. A very easy company to deal with. I'll know where to buy my next one after this one dies. I was glad that it was not some off-brand or generic battery when it arrived. I would recommend this product to anyone with a dead battery.
Pros: Energy Efficient, Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Dave F
from Nova Scotia
Verified Purchase:Yes
Wiring a little sketchy. Had to make repairs to new product to keep it charging to max so I could start to rely on it. At first before I found the problem, the unit was sending signals warning that the battery was not charging.
Cons: Too Expensive
No, I would not recommend this to a friend.
Response from apc.comBy CCC, May 31, 2023
Thank you for taking the time to review our battery. I am sorry to hear that you received a damaged product. At your convenience I recommend reaching out to an APCbySchneider support team. For fastest service reach out to us via chat by clicking contact us.
Written by a customer while visiting apc.com
Posted by: jusjeff
Verified Purchase:Yes
Worst arrival ever! Box arrived was nearly disintegrated, battery had the UPS truck dirt all over it but did not appear to be damaged.
Written by a customer while visiting apc.com
Posted by: idot
from Florida
Verified Purchase:Yes
No problems with APC batteries, ever. They fit well, have all the cables, and do not boil over like the cheap replacements always do. Install it & forget it. Better things to worry about, knowing your data and workflow are protected.
Pros: High Confidence Level in 24/7 Uptime
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Posted by: Long time user
Verified Purchase:Yes
Easy to order, replace and then to return the old one.
Written by a customer while visiting apc.com
Posted by: rrrs
from northwest
Verified Purchase:Yes
I have purchased a fair share of 3rd party brands of Replacement batteries and have discover that the APC battery perform better and last longer.
Pros: High Quality, High Confidence Level in 24/7 Uptime
Cons: Too Expensive
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Genuine RBC - wonderfully made.
on November 20, 2025
Posted by: ETGUSA
[This review was collected as part of a promotion.] Nothing like having a small amount of these in stock for swap-out's and failures, which are rare. Highly recommended where indicated.
Pros: Easy to Perform Maintenance, Good Value, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Ratings-Only Reviews
Based on the average of (3) ratings-only reviews
Overall Customer Rating
5
Would recommend? Yes
(
3 out of
3)