Customer reviews from apc.com
APC - Replacement Battery Cartridge for Back-UPS, 12V 6.5Ah lead-acid battery, 2-year repair or replace warranty - Lead - Black
Average customer rating
4 out of 5
4
(21 Reviews)
Open Ratings Snapshot
Rating breakdown 21 reviews
5 Stars
15
4 Stars
0
3 Stars
1
2 Stars
1
1 Star
4
91%of customers recommend this product. 
(
10 out of 11
)
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Customer Reviews for APC - Replacement Battery Cartridge for Back-UPS, 12V 6.5Ah lead-acid battery, 2-year repair or replace warranty - Lead - Black
Customer Rating
5 out of 5
5
Direct Replacement
on September 1, 2025
Posted by: The Franklins
from Hollywood, FL
Verified Purchase:Yes
That's the right part for my BackUPS. Last one lasted 5 years before, lets see this new one.
Pros: Easy to Perform Maintenance, Good Value, High Quality, Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Perfect operation
on October 5, 2025
Posted by: Anonymous
Verified Purchase:Yes
No issues works perfectly. Completed the installation in a couple of minutes. Tested my UPS and it operates as designed.
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Exact replacement for original
on March 10, 2026
Posted by: David D.
Easy installation for DIY and functionality is excellent
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Battery replacement
on March 11, 2026
Posted by: Jack S.
Quick and easy battery backup replacement on my router
Written by a customer while visiting apc.com
Customer Rating
2 out of 5
2
Unable to test
on March 11, 2026
Posted by: juniko m.
The unit is not powering up so cannot test this battery.
Response from apc.comBy NAM L2 Advanced SupportMarch 11, 2026
We are very sorry to hear of your unfortunate experience with our product. APC places the utmost priority on achieving high quality, outstanding product performance, and overall customer satisfaction. Please reach out to us directly at https://www.apc.com/us/en/support/ so we can address this issue and provide you with the support you need. Support is available Monday to Friday, 8am to 8pm EST.
Written by a customer while visiting apc.com
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