Customer reviews from apc.com
APC - Replacement Battery Cartridge for Back-UPS, 12V 6.5Ah lead-acid battery, 2-year repair or replace warranty - Lead - Black
Average customer rating
4 out of 5
4
(18 Reviews)
Open Ratings Snapshot
Rating breakdown 18 reviews
5 Stars
13
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
4
91%of customers recommend this product. 
(
10 out of 11
)
Best Buy Privacy Policy
Customer Reviews for APC - Replacement Battery Cartridge for Back-UPS, 12V 6.5Ah lead-acid battery, 2-year repair or replace warranty - Lead - Black
Customer Rating
5 out of 5
5
Works well
on January 19, 2023
Posted by: Jonny
from Southern Michigan
Verified Purchase:Yes
My first battery lasted 7 years. It seemed to show sufficient power but I think maybe a cell was going bad and giving an alarm on my backup. It was great to be able to go on the company's website and find my model and battery that I need. I use battery backup for alarm system in poultry
Pros: High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
Non-Working Battery Shipped
on February 19, 2023
Posted by: Shep
Verified Purchase:Yes
Battery doesn't work upon receipt and replacing old battery
Response from apc.comBy CCCFebruary 21, 2023
Thank you for taking time to review our UPS. I am sorry to hear that you ran into issues with our unit. At your convenience I recommend reaching out to an APCbySchneider support team. We would be happy to assist you in resolving any issues with our unit. For fastest service you click on the Support Center button in the bottom right hand corner.
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Perfect Fit
on May 18, 2023
Posted by: Mark B
Verified Purchase:Yes
Perfect Fit for my UPS. Free shipping to recycling center.
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Battery backup
on May 20, 2023
Posted by: Jill
from Canada
Verified Purchase:Yes
I think that this is the best thing to have on your computer for the protection of your computers
Pros: Energy Efficient, Ease of Management, Good Value, High Quality, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Battery Replacement
on May 21, 2023
Posted by: Cody R
from Boise
Verified Purchase:Yes
Worked perfectly. Glad I did not need to replace my UPS
Pros: High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
Apc battery replacement
on September 1, 2023
Posted by: Joe1234
from Cleveland, Ohio
Verified Purchase:Yes
Easy installation and works great. I was.done in 5.minutes
Pros: Good Vendor Support
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
1 out of 5
1
Didnt fix my UPS Alarm
on February 7, 2024
Posted by: Spence
Verified Purchase:Yes
This did not fix my UPS - it still generates an alarm
Cons: Part Failure
Response from apc.comBy APCbySchneiderNAM CCCFebruary 19, 2024
Thank you for taking the time to review our APCRBC154 replacement battery. We appreciate the feedback. At your earliest convenience, please contact us either by phone (800-800-4272 option 4) or chat (https://www.apc.com/us/en/tools/chat/) to diagnose and further check the condition of your UPS.
Written by a customer while visiting apc.com
Customer Rating
5 out of 5
5
An easy 5 minute job
on July 23, 2025
Posted by: Wayne P
from Millbrook, AL
Verified Purchase:Yes
Installing the battery was exceptionally easy. The instructions for both installation of the new and recycling of the old battery were very clear. Now my UPS has new life!
Pros: Ease of Management, High Quality, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
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